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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Real Coverage Less than Advertised
First time claim for one of my cats was a big surprise in terms of what I expected in coverage and what I received. By the time Trupanion had deducted costs that did not apply, including the anticipated deductible, examination and food costs, I was paid $258 dollars on a $740 claim, about $100 less than my estimate. The response time was much faster than the small claim for another cat. However, this has me questioning the coverage I would receive for a claim in thousands of dollars.
Insurer: Trupanion Canada
By: Lynn
Best Pet Insurance
I have a 13 month old Yorkie with digestive issues. I have submitted several claims to Pets Best, and they have paid each and every claim without questions. They are the best pet insurance!
Insurer: Pets Best
By: Lucille
Trupanion
Trupanion is terrific pet insurance. My dog Sandy was recently diagnosed with Megaesophagus and Trupanion has been excellent with covering a good portion of my costs for xrays ,medications etc. Every time I ha ve contacted a Trupanion rep by phone they have been so supportive and so helpful I am very thankful that I have a super great insurance provider like Trupanion. I would highly recommend Trupanion as excellent coverage, support and coverage!
NO ONE ANSWERING THE PHONE FOR 6 DAYS! -RESOLVED!
I have been trying for the last 6 days to contact a live person at Fetch - I am calling during live phone hours - yet another announcement says they are closed. Meanwhile I have 2 claims just sitting stating they need more documents - I called them quite a while ago when their phones were working, and it was confirmed that they indeed found what they needed within the documents they already had - and that the claims would be processed. WELL…..it is not happening - and no one has been answering the telephones. I would like someone from the company to call me. MATTER RESOLVED - SATISFIED. THANK YOU! CHANGED FROM 1 STAR TO 5 STARS.
Insurer: Fetch
By: Kelly Bean
Absolute Scam
Didn't cover a single claim I made for my less than 1 year old dog. Absolutely a waste of money and a scam.
Insurer: Pets Plus Us
By: T
Spot is the BEST!!!!
Spot is the BEST!!!!! We have used Spot for a couple of years now and have never been disappointed! They give your money in a timely fashion and without any argument. I highly recommend Spot to any fur baby owner who wants the peace of mind to know that they can care for them without breaking the bank.......our little min pin got bit by a rattle snake and in accordance with our plan, they took care of us promptly......THANKS SPOT!!!!!!!!!!
Insurer: Spot
By: Kym Herrera
Ease of filing
The process is so simple and straightforward it is a pleasure to do. The processing time is quick and you get emails telling you the status os your claim. If you do have questions and call, staff is always a pleasure to work with.
The website is so user-friendly it…
The website is so user-friendly it makes filing claims super easy.
Insurer: Embrace
By: Nancy Millar
First time purchasing pet insurance
First time purchasing pet insurance. Decided to get one when we got a new puppy. Claims are easy to send in and happy with reimbursements on everything wishing I purchased pet insurance for our other dogs previously. Just takes week or so to get reimbursements. Happy with Spot insurance so far.
Insurer: Spot
By: DJ
Laura was the person who helped me.♥️
Laura was the person who helped me.♥️. She was very friendly, professional, and knowledgeable. I appreciated her patience with me because she helped me for over 45 minutes, and worked until she resolved my issue. She was AWESOME!!♥️♥️♥️♥️
Insurer: Fetch
By: Ann Sandifer