154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 27, 2023

Thank you Trustpilot.

As the result of my September 13 post, Trupanion did finally respond to my complaint and refunded the second deductible. In the future with another pet, I would opt for a plan with a yearly deductible rather than per condition, as there is too much conflict of interest and room for misinterpretation with this plan.

Insurer: Trupanion

By: Larry Starr-Karlin

October 27, 2023

good for 2 years, then watch out.

For the first few years, we were really happy. rate was reasonable, good service. but the rates started CLIMBING. What started as a 67$/mo policy has turned into $455/mo (no that's not a typo). Up 250% since last year. It's obvious that they are trying to push us out now that my dog is aging (he is now 6). How can they rationalize that?!

Insurer: Nationwide

By: Harley Marshall

October 27, 2023

It save her life and mine

I had never used the insurance and had first obtained it 8 years earlier. I almost dropped it as the premium was rising. But she was diagnosed with Lymphoma earlier this year and the insurance made it possible for me to afford chemo therapy treatment. She is alive today because of this insurance.

Insurer: MetLife

By: Sharon

Useful
Verified October 27, 2023

Simplicity at its finest!!

I am so happy with this insurance. I was able to submit my claim and get my reimbursement within 48 hrs. The process is user friendly and straight forward.

Insurer: Spot

By: Vikki D

Verified October 27, 2023

easy to make a claim and fast refunds

easy to make a claim and fast refunds

Insurer: Spot

By: Zachary Poiesz

Verified October 27, 2023

Peace of mind

My poor dog has been ill! Thank God for pet insurance your company has honored each of my Vet bills with no problems thank you for my peace of mind!

Insurer: Spot

By: Yolanda Najera

Verified October 27, 2023

I have worked with two other pet…

I have worked with two other pet insurance companies. By far spot has been the easiest to work with in the most responsive in a timely matter. And ironically cost isn’t anymore. I appreciate the quick response and efficient reimbursement. Thank you spot insurance.

Insurer: Spot

By: Elizabeth

Verified October 27, 2023

No Customer Service

I can’t get a copy of my policy. Absolutely ridiculous and I’ll shop for another insurer.

Insurer: Figo

By: customer

Verified October 27, 2023

5 Stars

Easy to reach and speak with representatives. Friendly and quick to process claims. Easy site to navigate and use.

Insurer: Spot

By: Happy Tails Customer

Verified October 27, 2023

Best choice ever, 0 regrets.

the choice we made by selecting SPOT has been without a doubt the best choice, our pet has had several scares that have driven the bills in to the thousands, filing a claim is so easy, and after the first time, any claim after gets process really quick.

Insurer: Spot

By: Freida Reyes Lee

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