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It is very easy to submit and track a…
It is very easy to submit and track a claim.
Insurer: Spot
By: Lucie Turco
Very easy to use
Quick reimbursement very easy to use
Insurer: Figo
By: Vera
I have injury/accident insurance with…
I have injury/accident insurance with Embrace for both my dogs at $115/month (80% coverage & $500 deductible). My dog injured his eye. It took dozens of emails/phone calls and over a month to get Embrace the medical records they needed for a claim review (they separate each invoice into an individual review process with different claims adjusters). Embrace relies too heavily on YOU to make sure they have the records they need. What frustrates me the MOST is that even though this was 100% an injury, because my vet used an eye gel that is NOT FDA APPROVED, Embrace would not cover it. They said it would be under their wellness plan, which is effectively an HSA and not worth it. This gel was 25% of each bill I submitted to them, so even though I paid my premiums and over $700 in vet bills, Embrace reimbursed me $2.40. If I find any other loop holes (like the non FDA approved gel BS), it likely wont make any financial sense to keep paying these premiums. Just FYI.
Insurer: Embrace
By: Julia
Nothing is ever covered
Nothing is ever covered. No explanation or follow up besides a vague eob.
Insurer: Figo
By: Nicole DeBernardo Napolitano
knowledgeable sales staff
I was offered different options that went from less expensive to more expensive, based on the deductible. The sales person was very helpful in communicating the options and also discussing the fact that I have a puppy so likely illness is not as typical as it is for an older dog.
Insurer: Trupanion
By: Karen
Easy and convenient claiming process.
Easy and convenient claiming process.
Insurer: Spot
By: Prashant Singh
Excellent customer service
We never had pet insurance before and I needed some questions answered. The representative from Spot was wonderful, patient and very knowledgeable. I am very happy with our choice.
Insurer: Spot
By: Lisa
Puppy Package not as Advertised
Most claims are denied and when we signed up we were told that the puppy package would cover most of the costs of vaccines but we are not told it would only cover the 1st time our puppy receive the vaccine. So we only were covered for the first of 3 vaccination visits.
Insurer: Spot
By: N/A
We are super happy with Spot!
I know nothing about pet insurance as this is my first time getting it for my new pup. Spot had good coverage options with the routine and preventative add on package so my girl is fully covered. The cost isn't outrageous for full coverage and it was so quick and easy to enroll. My pups first vet appointment for routine care was shortly after we got spot coverage and it was super easy to submit a claim. A few days in review and they covered us in full. Over all I'm really happy with this insurance plan!
Insurer: Spot
By: Meagan S.
Easy to use
Easy to submit information and get information.
Insurer: Spot
By: Food Explorer