209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worked out well for our pup with a chronic condition
This company has been responsive when we had questions regarding our coverage and spoke to a person on the phone. They've been quick to handle our claims. Initially some big ones due to testing for epilepsy, and ongoing for medications and regular blood work. The claim process online is easy and when they've had a question they have reached out to our vet. We have had no issues with them and are quite happy with our choice or Pets Best.
Insurer: Pets Best
By: carol
Delay
"I submitted a claim in early Dec and I just got reimbursed. They have usually been very good as far as time lines but this claim took extra long. I have submitted a subsequent claim and have heard nothing"
Lola’s Illness
My Lola suddenly collapsed one day. I decided to take her to ER. They suggested she see a specialist. I took her there a few days later. Was then referred to see another Dr. and did that too. I submitted the claims to Pet's Best and received regular follow ups in the process. I received my reimbursement yesterday. I have had no issues at all and would definitely recommend Pet's Best."
Insurer: Pets Best
By: Irma
Pets Best is the best!
Fast & easy claims process, professional & caring staff, & good prices for policies."
Insurer: Pets Best
By: Regina
Easy application, clear information.
Easy application, information explained clearly.
Insurer: MetLife
By: Julie Ann Fetch
Had a few errors submitting my quote…
Had a few errors submitting my quote and had to restart, but otherwise it was a fairly easy process.
Insurer: MetLife
By: Taylor Sweet
Our Pup Moose
Our pup moose is a young rescue pup. And unfortunately he got injured and. Pets Best was there to help.. Every time I called the team at Pets Best, they were responsive, compassionate, and showed empathy for the situation at hand. A BIG THANK YOU to Pets Best FOR BEING THERE WHEN WE NEEDED THEM.
Insurer: Pets Best
By: David
Had a good experience with Fetch
Kaitlyn was friendly, knowledgable and helpful.
Insurer: Fetch Canada
By: Don Fraser
Customer Service Pets Best Insurance
"Pets Best Insurance customer service is great. The representative was friendly, knowledgeable and genuinely helpful. She took the time to listen to my claim concern and explained clearly what to expect, which made the process stress-free. It's reassuring to know my pet is covered by a company that truly cares about its customers. Highly recommend!"
Best choice for the best price
Best choice for the best price that I could find within our budget.
Insurer: MetLife
By: jim