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Does anyone even work there?
MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.
Insurer: MetLife
By: Oriol
One of the Best Investments In Insurance I've ever Made
One of the Best Investments I've ever made in Insurance. The price of emergency care has sky rocketed. Last year I had a friend that adapted a puppy. After 4 months of bliss his puppy got cancer. Long story short puppy is doing well but it took 3 months of surgery's, chemo (yes chemo) and many visits to Vet and Vet hospital. For real his Vet bills totaled over $16,000. So when we got our puppy this year I checked into animal insurance. I heard all the horror stories that the animal insurance companies never pay but after extensive research and quotes I felt Embrace was the best bang for the buck. I've had pets before and hardly ever needed a Vet for other than basic wellness but my friends experience made me choose to try it out. My puppy policy was not very expensive at all. Needless to say my puppy at 6 months old was either stung by a bee or bit by a snake (never saw what did it to her) and she went into anaphylactic shock and almost died. Well the Vet hospital bill and follow up was over $2500. Embrace paid their contracted share within 2 weeks ($1800 or 90% after my $500 deductable), directly to my bank account. After initial required documentation from me they did all the legwork with the Hospital and Vet. Best thing of all was when the Hospital told me what was needed to save our puppy I didn't flinch about proceeding with the procedures, figuring that's why I got insurance. After all was said and done It sure was nice to know I didn't have to have our puppy either put down or take on an enormous amount of debt to save her. The peace of mind was such a relief. Vets and Hospitals are not cheap these days. I can't give enough praise to my Embrace experience and their part in saving my puppy's life.
Insurer: Embrace
By: William A
I have to wait a month before it kicks…
I have to wait a month before it kicks in. Why do I have to pay a month and a half ahead of time?
Insurer: Trupanion
By: customerLinda
Incredible
It's very sad that people health insurance isn't as quick and easy to navigate as Embrace pet insurance is. The people at Embrace made the process so easy and were so incredibly helpful. Thank you very much to everyone at Embrace for making a difficult time less painful.
Insurer: Embrace
By: Sean O'neil
The option of setting the deductible in…
The option of setting the deductible in determining the monthly premium was a great option. The sign-up process was very easy to navigate.
Insurer: Trupanion
By: James Kanash Jr
good and cheap coverage
good and cheap coverage
Insurer: ASPCA
By: KAELAN MARKS
Definitely recommend trupanion
Had some issues at first with our claims because of paperwork error. Once we discovered what was the problem trupanion worked quickly to resolve and paid Lulu's claims. Lulu now requires monthly vet visits for the rest of her life and quarterly visits to a eye specialist. It a great relief to know we can provide her with the care she needs with our partner trupanion. Trupanion is the real deal a tip just make sure you include all vets and clinics your pet has ever been to when submitting claims. Now that we have everything in order our claims are literally paid the next day. We will be forever grateful to trupanion for helping Lulu save her sight.
Above Expectations!
Claims opened and processed quickly after submittal! Claims communications clear and quick! Pet Cloud claims process easy to understand and upload of scanned bills/vet notes quick and easy! While claims instruction notes that first claim payments could take up to 21 days, reimbursement was in my bank account one day after approval! I also used the 'Ask A Vet' service with equally great results. Thanks Figo for being the exception and a great example of true customer service❤️
Insurer: Figo
By: Susan
Thank you for making this easier
From the time we submitted our claim to payment the communication was timely and kind. Thank you!
Highly Recomend!
Fetch is very easy to use and gets me my refund in a timely manor! It takes the stress of pet bills fully off my shoulders. I am beyond grateful for Fetch and how it makes it affordable for care for my pet (surgery) and the ease of it completely relieves my stress so I can focus on caring for my beloved pet.
Insurer: Fetch
By: Amanda Sander