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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Emergency visit for bite would was not paid
Had to take dog to emergency vet due to bite wounds to the neck. Trupanion paid ZERO! First excuse, was deductible, second excuse was, emergency vet visit not covered, and the balance was deemed "preexisting condition" They won't pay anything. Better off taking the monthly fee and putting in a savings account till needed.
Insurer: Trupanion
By: Dale S
Friendly,Stayed on top of Jordan care
Friendly,Stayed on top of Jordan care. Really enjoyed your hospital
Insurer: Spot
By: Mary McSurley
Had to complain before someone started…
Had to complain before someone started working on first claim. Got much less back than I expected on a different claim. And I cannot find an EOB! Other insurers are less complicated.
Insurer: Spot
By: Denise Hayes
They're very helpful knowledgeable and…
They're very helpful knowledgeable and very quick on getting things done
Insurer: Trupanion Canada
By: Heather Carrol
Quality Service
They work quickly and efficiently when it comes to reimbursing claims. This is extremely helpful when you are worried about your pet knowing they have you covered.
Insurer: Spot
By: Henry Bannwarth
Easy help via phone and on line…
Easy help via phone and on line applications. Have not needed to file a claim but have had friends that did. Painless process and quick reimbursement.
Insurer: ASPCA
By: Kari McKelvey
They just randomly increase my monthly…
They just randomly increase my monthly payment from 49$ a month to over 70$ a month. They wrote a sob story about how everything cost more now.... I'll be switching over to another company shortly. Trupanion's Gross Profit for the three months ended in Jun. 2023 was $29 Mil. Trupanion's Revenue for the three months ended in Jun. 2023 was $271 Mil. Therefore, Trupanion's Gross Margin % for the quarter that ended in Jun. 2023 was 10.86%.
Insurer: Trupanion
By: Lyle Chandler
Short-changed
We pay for 80% reimbursement, and only received 20% reimbursement from a $200 bill. What's up with that? We should have received $160, instead of $88.
Insurer: Prudent Pet
By: yvonnehusbandlive.com
highly recommend spot pet
highly recommend spot pet i am a client for almost 1 year and they are awesome
Insurer: Spot
By: Nasrin Nedeai
Just took home our pup 3rd dog for us…
Just took home our pup 3rd dog for us and this time we opted for insurance. Peace of mind and vet service has become more expensive in the last 25 years. Spot immediately paid for a large portion of our pup prep expenses. Easy service prompt approval and peace of mind.
Insurer: Spot
By: Susan Winthrop