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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thanks for quickly processing my claim
Thanks for quickly processing my claim. I am happy being with Pets Best Insurance.
Insurer: Pets Best
By: Dasha
Their claims process is quick and easy
Their claims process is quick and easy! It helps me immensely with my two cats with not having to worry about an emergency.
Insurer: Embrace
By: Eve
Excellent Pet Insurance Company
I'm so grateful that I found Healthy Paws Pet Insurance for my cat, my senior cat had to stay in urgent care for a few days and then had the surgery to treat her thyroid problem. Healthy paws pet insurance is so friendly and efficient to work with, they have an excellent customer service team who truly takes care of their customers, their claim process is so simple and they really work fast to get the reimbursement to customers. I would highly recommend Healthy Paws Insurance to anyone who's looking for the best insurance company for their fur babies.
Insurer: Healthy Paws
By: Emma D.
Registering was easy
Registering was easy. The online portal is really well conceived for users.
Insurer: Trupanion
By: Lucy N
My experience with Pets Best had always…
My experience with Pets Best had always been positive. Processed my claims on a timely manner. J. Askew
Insurer: Pets Best
By: Junia A
Compassionate and comprehensive coverage
Trupanion has always been there for us with compassionate care and excellent coverage. Love the fact that they have US-based support with staff who really care.
Insurer: Trupanion
By: S. Hettihewa
First time dog insurance experience
First time dog insurance experience. We have had labs for years and with our new pup we decided to try this new world of pet insurance and so far it has been worth it:). First pet visit to establish care and talk neutering had over half my visit was covered.
Insurer: Figo
By: Betsy
Customer Care Counts!
I believe in excellence in customer service in all markets not just pet insurance. Many Pets has proved constent. Your call center is actually the best I've experieced. Calls are answered with limited hold time, reps very polite, well trained about the product, and are willing to take extra steps to answer questions they may not be sure of. Claims are reviewed quickly with email responses within hours to acknowledge receipt of a claim and a day or two to respond with coverage information. My review is based on my experiences beginning with my choice to choose Many Pets instead of other pet insurers. I recommend Many Pets to all my firends and family based on my experiences with confidence that they will have a good experience.
Insurer: ManyPets
By: Angela Sculti
It's a scam...I have four pets on this insurance…
I have four pets on this insurance plan. I have the accident and illness plan. So far, not a single claim for any of the 3 pets for whom I have submitted claims has received any reimbursement. Originally, the explanation was that the Vet had not heard back from the veterinarian. This was for three different veterinarians. So, the FAQs say to submit medical records. I submitted all of their medical records and then all of their regular bills so the insurance company would have the entire picture of each pet. Now, the excuse for not reimbursing a dime for any of the pets for any of their claims is "other exclusions apply". I am quite disappointed that I have spent so much money, thinking my 4 pets were covered. Our pets are a young dog, middle aged dog, and two middle aged cats. The claims have run from injured leg, skin infections, and illness. Nothing has been covered. One of our dogs just had surgery for an injury. I'll submit it, with no expectation of reimbursement, like the other claims we've submitted. I am currently on the search for a real insurance company. I am so disappointed that the SPCA would be affiliated with such a company.
Insurer: ASPCA
By: Hillary
ASPCA Pet Insurance is always responsive and efficient
ASPCA Pet Insurance responded quickly and efficiently to my claim, as it always has in the past. The coverage is excellent and so is the customer service.
Insurer: ASPCA
By: Sayre