209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is the second time I’ve had to…
This is the second time I’ve had to take one of my fur babies to the hospital. They are extremely kind, and they seem to be very gentle and very interested in our cats as a family member, and not necessarily as a pet. My experience with them has been stellar from the front desk to the back They are expensive. But they are kind.
Insurer: Trupanion
By: Roxanne
I am really disappointed in Trupanion
I am really disappointed in Trupanion. We have have been members since Sophie Joy was 8 weeks old, and she is now 3.5 years old. We have never had to file a claim and our monthly price has gone from 57 dollars to 119 dollars in 3.5 short years. At this rate I am not sure how much longer I can afford to keep Trupanion and I am embarrassed to even recommend them to friends or family. The reason given for the increase is that the high cost of other labrador retrievers in my area has gone up. I find this hard to believe, because the 4 labrador Retrievers in my family have not filed any claims in the last 3.5 years and they all have Trupanion. Shame on you Trupanion for putting profit before the animals you claim to care about.
Insurer: Trupanion
By: Kitri Olds
Responsive
Responsive, accurate, fast, thorough.
Insurer: Pumpkin
By: Peter J Buscemi
Having 2 dogs
Having 2 dogs, pet insurance is a Must and MetLife has been terrific!! Submitting claims is a breeze and the reimbursement check is automatically deposited in my checking account anywhere from 3-14 days, depending on the type of claim. I highly recommend
Insurer: MetLife
By: Caren Maietta
The claims are very easy to file
The claims are very easy to file, the reimbursement just gets deposited in your account pretty quickly. I no longer fear the huge vet bill that follows after my dog gets sick, it's one less stress about being a pet owner.
Insurer: MetLife
By: customer
Pets Best is amazing
Pets Best is amazing. Wonderful customer service. Rates and coverage options to fit any budget. The claims process is simple and works seamlessly with prompt processing. I highly recommend Pets Best and am so glad to have them to assist with our pets health care needs.
Insurer: Pets Best
By: Edward Majewski
MetLife uses AI to begin the claims review
Apparently, the company uses AI to review the claims and my cats diabetic blood tests for ketones keep getting rejected. The AI flags them as a preventive heartworm test. I have to call the company every time I submit so that it can be corrected. They do correct and have put flags in the record, but it makes it a lengthy and inefficient process and a poor use of my time. It’s very frustrating.
Insurer: MetLife
By: Cheryl
Ecellent Experience
The whole experience was excellent. The support from your team make it easy for the entire process. You guys evaluated my claim real fast and i got answers right away. Too bad i still not getting my refund, just waiting for a check on the mail. Besides that i am very happy with my insurance choice. Keep the good work!!
Insurer: Spot
By: Ivan
Easy to file claims
App makes it easy to file and track claims.
Insurer: MetLife
By: Rubble
I have had a good experience with Pets Best Insurance
Claims are processed in a timely manner. Explanations are detailed and accurate. When I have called for info on how to file a claim, it was easy to speak to a person, and she was knowledgeable and helpful. Overall, I am very happy with this coverage for my dog.