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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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4 out of 5 stars
I’m relatively new to Spot but so far really like it. I’ve submitted two claims and that process was easy. The reason for taking one star off is that after having the coverage a couple months I changed my mind and wanted to increase our coverage by adding the wellness part. Unfortunately, that can only be done once per year.
Insurer: Spot
By: HH
Excellent experience with Spot
Spot is very communicative about where the claims are in the process and turn-around time is quick. The process for submitting claims is very straightforward.
Insurer: Spot
By: Karen McKenzie
Expedient Claim Processing
All of our claims are handled very quickly and reimbursements come through very quickly. We definitely appreciate it!
Insurer: Spot
By: Brandon
Great and fast service
Great and fast service. Very easy to create a claim, to follow it up with the app and very quick response, processing and funding
Insurer: Spot
By: Lilian Bendayan
Representative was very informative
Representative was very informative, helpful, interactive, and pleasant. Walked me through the options with clarity and patience. Specially appreciate the tool to explore the options and costs- very very helpful.
Insurer: Embrace
By: Barbara Justen
Quick processing of claims
Quick processing of claims
Insurer: Spot
By: Kimmie
Easy to use app
Easy to use app. Very fast response. Very fast reimbursed
Insurer: Spot
By: David Clark
The process was simple
The process was simple, and customer support was amazing. Payment came quickly! I was shocked at how easy it was.
Insurer: Spot
By: Gene Williams
Spot is always concerned about my pet
Spot is always concerned about my pet, processes claims quickly and allows for different options for claim submission.
Insurer: Spot
By: Karen Rawl
Claims easy
They made it easy to make a claim. Very helpful.
Insurer: Spot
By: Carol Hoyer