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Painless vet visit
Easy to use good turnaround on refunding of Vet bill, along with good phone, communication
Insurer: Spot
By: Roxanne Hesson
Price keeps going up and up
I liked fetch in the beginning. I signed my dogs up as soon as I got them, thinking i would have a low rate locked in for life before anything unforeseen would happen or be discovered. Because Isn’t that how insurance works? Get it early when they are healthy? But The price goes up every year. When I’ve asked it’s “because of the dogs in my area” what? What about MY dogs? Why do sick dogs in my area make my rates go up? I am paying more for my dogs insurance than my own. I am considering cancelling
Insurer: Fetch
By: Mia DeMeo Carr
Pleasant and comforting
We were pleasantly surprised to have a reimbursement so soon. The well care is wonderful. It is nice to feel the security of knowing we are covered if we have an emergency, and the people we interact with have been amazing
Insurer: Spot
By: Phylis
Worth the monthly cost!
My insurance plan worked as it stated it would. I was grateful that I signed up for pet insurance!
Insurer: Pets Best
By: Debbie Allen
Excellent Customer Service
Pets Plus Us gave us financial support, during our dog's illness. They paid 80% of our vet and specialists' bills, as well as testing we needed done. Thank you!
I bought Fetch insurance for my two…
I bought Fetch insurance for my two dogs and it included the Wellness option which I have used several times. So far I haven’t had to use the illness option. The payment for the times I used the Wellness option has been quick. The only negative is that Fetch has not enabled payment to all of the big 5 banks in Canada and so I had to go to a bank that I have not used to set up an account specifically for Fetch. This was annoying.
Insurer: Fetch Canada
By: Marsha Banting
Liking Spot ins. more & more
Fast processing time of claims, easy to deal with.
Insurer: Spot
By: Wheaten Mom
Customer service is great
Customer service is great. Pricing is great. It's a great company.
Insurer: Fetch Canada
By: Michelle Gallant
Pay fairly and abide by their contract
Pay fairly and abide by their contract. Payment timely and if behind in claim review, will let you know. My vet recommended.
Insurer: Fetch
By: Pat Brown
Pet insurance is a must.
We’ve been with fetch for quite a few years now but didn’t have to make a claim until just recently. I was nervous - thinking it would be a hassle. I assumed they’d give me a hard time about reimbursement (like most insurance companies) To my surprise it was incredibly easy! The payout was deposited into my account very quickly - no questions asked. I had to make 1 phone call due to an error on my part and the lady was extremely compassionate. Thank you Fetch for making our dog’s medical emergency a little less stressful knowing we had insurance. We were shocked how fast the bills add up in an emergency. I would never go without it.
Insurer: Fetch Canada
By: Shelly Nunweiler RDH