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got nothing for all I paid
After paying my $50.00 premium for months I took my dog into vet. She was treated and the bill was $632.55. I had a $500 deductible and 80% return. I was expecting the $500 would come off leaving me 80% of $132.55. They took the 20% leaving $506.51 Then they took the $500 so they now owe me $6.04. Less than 1%. If they were honest they would have taken the $500 from the bill and the 20% from the remaining 132.00
Insurer: ManyPets
By: walter
Be willing to empathize with a member's…
Be willing to empathize with a member's situation and negotiate. Some things are out of a person's control and not everything is concrete (black and white).
Insurer: Embrace
By: dogsrule peopledrool
Satisfied overall, some improvement opportunities
Overall we have been very happy with pets best and our insurance policy. The website is easy to use and claims are easy to submit. Anytime I have had to call the support has been friendly and helpful. The areas for improvement are the claim processing time. It almost always takes longer than the initial quote, even when they have everything from the vet. We did have to do a little back and forth on one recent claim due to them not reaching out to our vet for the records they needed and not communicating with us about issues. Eventually it got fixed and the person on the phone was helpful in figuring out all out.
Insurer: Pets Best
By: Ariel
A refreshingly open and caring…
A refreshingly open and caring insurance company.
Insurer: Trupanion
By: Tim D.
You took my money!!!
You took my money even though I canceled twice!!! And I even called to make sure that it got refunded and you still took it because it’s not pending in my account anymore!! Give me my damn money back!!
Insurer: Trupanion
By: Theresa
Thank goodness I have Healthy Paws
Thank goodness I have Healthy Paws! I have a senior lab (now) and he's dealing with arthritis. Healthy Paws enables me to do everything I can for him, which if I didn't have pet insurance, I would never be able to afford.
Insurer: Healthy Paws
By: Jolie
I was looking for a company that fit my…
I was looking for a company that fit my budget. This worked best
Insurer: ASPCA
By: Deborah
Had a great experience!
Had a great experience!
Insurer: Prudent Pet
By: Alex Davis
We like it
I like embrace overall. Was recommended to me by a friend who is a vet tech. Prices are very reasonable with ability to customize your plan in a way that works for you. Claims filing and reimbursement process is extremely quick and easy. Would recommend
Insurer: Embrace
By: Haley