225,054+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Most selected providers in "August, 2026"

32.26% Pets Best 11.13% Adoro 9.06% Lemonade 6.98% Fetch 6.79% PetPartners

Providers with highest rating

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Category with most reviews

15,054 Payment Experience 64,617 Claim Coverage 76,968 Customer Service 23,468 Price Satisfaction 15,625 Other

February 20, 2023

very satisfied with the claim settlement

The vet could file the claim for me and I did not have to show anything except the paid invoices. The process did not take as long as I was told and Embrace paid what they said they would in my contract. On the strength of this transaction I added another dog to the policy.

Insurer: Embrace

By: jeannettefedorka

Disappointed and feel duped!

We adopted two cats in August and took them to the vet for a check-up just to make sure everything was okay. Fortunately, they were both in good health although the vet did detect a slight heart murmur in both cats. At the time of the examination, the vet informed us that this could be attributed to the stress of being taken out of their new home after they had just gotten used to us. (Fear that we might taking them back to the shelter) Sure enough, on subsequent visits, the heart murmur was no longer heard. In early January one of the cats started coughing. Usually just once a day, but just to be sure he was okay I took him to the vet. They did x-rays and gave him a shot for asthma. On the x-ray, they thought his heart looked a little enlarged so they recommended an echocardiogram. I knew this was an expensive test, but I thought, better safe than sorry and also felt at ease because I had Embrace pet insurance. Luckily the echo came back fine and the cough cleared up from the shot. What a relief! Well, until I found out the claim had been DENIED!!! After waiting over a month both claims were denied by Embrace because they declared him as having a pre-existing condition. Apparently, the heart murmur that no longer exists nullified the claims. My vet wrote a letter to Embrace assuring them that the heart murmur was "white coat syndrome" but they still denied the claim. Disappointment is an understatement for the way I feel about Embrace, not to mention the $1,500 bill that I am now stuck with paying. I would NOT recommend this company!!!!

Insurer: Embrace

By: Wyndy Sloan

Much Better than Expected

When I paid for my first year of health insurance for my Labradoodle, I read complaints about Pet’s Best taking a long time to process claims, but I submitted two claims the first year, and both were processed within 2 to 3 weeks. I feel this is reasonable. For my second claim. I only requested payment for a blood test, but they paid for not only the blood test, but the office visit and an injection for an allergic reaction. So I am very happy with Pets Best so far, and I am planning on a second year of health insurance with them.

Insurer: Pets Best

By: Mike Sellenschuetter