224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims
This was a first for me submitting claims for my pet. I found it to be very easy, just upload your documents follow instructions and that's it.
Insurer: MetLife
By: Stephanie
Unfair denial of claim for Jaffa
Jaffa, our 5 year old mixed breed was lethargic and not himself. We took him to the vet for tests which costs $240 and the claim was established as a new chronic condition. I feel that was unfair because it was a new acute condition and they couldn't possibly have known that it was the beginning of a chronic condition. They therefore didn't reimburse the claim and established a deductible for this problem. The process is easy, but I think that claim denial was unfair. The only condition he has is hypothyroidism. While that is chronic, it doesn't mean that he's predisposed to other chronic conditions.
Insurer: Pets Best
By: Kimberly Drnec
Unable to call or visit website
Unable to call or visit website. Is this a scam?
Insurer: ASPCA
By: Mary Anne Moczynski
Highly recommend ASPCA pet insurance!
ASPCA pet insurance was easy, convenient, and very effective. I used the app to upload my documents and monitored the progress. No need for long conversations on the phone, holding to get in touch with anyone. Highly recommend!
Insurer: ASPCA
By: Angela F.
Submitting the claim is easy
Submitting the claim is easy. The problem is that I am never contacted to be informed of the resolution of claims. We should be informed if the claim was accepted and what the status of reimbursement, if any, is.
Insurer: Embrace
By: Benjamin Castro
Phone Customer Service was great and friendly.
Excellent experience, very helpful. friendly, and informative. Declaration of Penny's Pet Insurance and signature enrollment forms was easy to apply online
Insurer: ManyPets
By: Josephine Vasquez
I wish you had more info on honest…
I wished you had more info on honest comparisons between you and other insurance companies.
Insurer: Pumpkin
By: Jeff
We appreciate that after submitting our…
We appreciate that after submitting our claim after our dog passed that Pets Best canceled our policy for our beloved Lulu and backdated to the day after her passing. I didn’t have the heart to call and cancel it but Pets Claim took care of it. It’s a small detail, but makes a difference when you’re not in the best place emotionally.
Insurer: Pets Best
By: Lulu McLovin’ Mom
It was super easy
It was super easy! I got car insurance within 3 minutes sitting in the car after buying it. Online insurance is by far the best thing insurance companies chose to do.
Insurer: Sonnet
By: Cori
I was charged twice for a policy
I was charged twice for a policy, I called your customer care line and the Agent promised that the Finance dept will look into it and reverse one of the charges immediately, but action has not been taken about it, this is unacceptable!
Insurer: Sonnet
By: Ayoola