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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion
It’s not transparent- they have never helped us and it’s a rip off. You’re better off self insuring.
Insurer: Trupanion Canada
By: Jonathon
Simply the best
Simply the best! No hassle, great coverage at a reasonable price. Caring, thoughtful and helpful customer support from all team members. I can’t recommend Trupanion highly enough.
Insurer: Trupanion
By: David Hull
Great Customer Service!
Unfortunately, I tried to sign up online, but it would not accept my credit card - as many times as I put it in. I ended up having to call. The customer Service agent was extremely knowledgeable, kind, and efficient. I was more than pleased with the enrollment process!
Insurer: Trupanion
By: lbhspeech
The sales rep that helped me sign up…
The sales rep that helped me sign up over the phone was patient and helpful beyond words.
Insurer: Trupanion
By: Samantha
Great customer empathy and service
Great customer empathy and service. They were understandably very thorough and required the proper invoices, but prompt once completed. Just hope my puppy doesn’t swallow another rock!
Insurer: Embrace
By: David Wilcox
Great customer services
Great customer services, after enrollment, I needed to correct information and it was done on a blink of an eye.
Insurer: Trupanion
By: customer
Embrace is great so far
Embrace is great so far. Easy to use submission. I like it. Would be even better if it was app based, I think.
Insurer: Embrace
By: Jorden Leib
The process was easy peasy lemon squeezy
The process was easy peasy lemon squeezy
Insurer: Trupanion
By: Joann Reale
Very easy both on the app and when…
Very easy both on the app and when speaking with a customer service rep! First week in and ideal thus far-
Insurer: Figo
By: DK
Favorite Pet Insurance, Wonderful Employees
We've had insurance for our pup since we first got her. Her breeder set her up originally and then moved the information to us when we got her. Originally, she was put on a Lifetime Limit for her allergy shots.. and once we hit that limit, we were told even if we updated the coverage.. that since we hit the limit for that specifically, it would no longer be covered. We stayed on the insurance because, compared to others, it covered a lot. After a while, the premium went up and we worried that we were paying more than we were getting back, and it wasn't very worth it. Our pup had to get allergy shots every month which was close to $150 each time (because she's a GSD), and since it wasn't being covered anymore... it was a lot for us. Our dog visits the vet pretty often due to bad allergies and the occasional extra things. It really adds up. Today, I spoke with a representative named Kat and explained our situation. Getting the allergy shots covered was priority since no other insurance would cover (due to it being a Preexisting Condition). Kat understood and walked me through their contract and a workaround in order to have the shots covered again. They were extremely patient and understanding. I was also recommended some small changes to help save money but still get the best coverage considering the current issues we've been facing. It involved getting a new policy entirely which, yes, there's a waiting period before certain stuff can be covered, but we think it's overall worth it in the long run. We also managed to save money compared to what we originally had. All in all, I really love AKC. Everyone I've spoken with in the business has been wonderful, and I'd highly recommend calling if people are interested in the plan.
Insurer: AKC
By: Melanie Hawkins