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Claims take way too long to review and…
Claims take way too long to review and approve. I submit several claims and there is no record for them. It’s been a mess
Insurer: MetLife
By: customer
Kudos to your customer service team
Kudos to your customer service team. Efficient, courteous and responsive. Solved my issue within minutes.
Insurer: MetLife
By: customer
I was wracking my brain
I was wracking my brain checking each pet insurance company that would be best for our 6-year old Husky/Shepherd dog, Augie. I had 6 different companies all offering the same, yet different things. Calling Fetch on their 1-800 number and chatting with their agent. Lauren Morton made all the difference for my husband and I. Lauren customized our account to fit what we could afford financially. comfortably. Lauren answered all our questions and concerns.
Insurer: Fetch Canada
By: Monik R
Trupanion always gives quick feed back…
Trupanion always gives quick feed back when asking any questions and submitting claims.
Insurer: Trupanion
By: Renee
I had my vet send in the invoice…
I had my vet send in the invoice directly and Trupanion took care of it very quickly. They also had no issues with adding it to a previous claim. I also had to speak with a representative and they were very helpful and didn't have to wait on hold at all. I love having Trupanion for my animals.
Insurer: Trupanion
By: Anna
Claim Process was Easy, Coverage Excellent
It was very easy to submit the claim for my cat through the app, and all her expenses were covered. The claim was processed very quickly.
Insurer: Embrace
By: Andrea Carroll
Love the fact my vet can file for me
Love the fact my vet can file for me. Feedback is immediate and explanations very good.
Insurer: Trupanion
By: Dorothy
Excellent Insurance
Excellent, speedy and efficient reimbursement for my pup’s medical issue. Would recommend.
Insurer: Pumpkin
By: Kelley
I needed help in filing the claim and…
I needed help in filing the claim and customer service was wonderful! Also I received my check in a very timely fashion.
Insurer: Pumpkin
By: Paula