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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Horrible
Honestly , this company is so full of garbage and horrible customer service. I keep following up on my claims and get the same answers. I just canceled one of my policies and will be canceling the other one. DON'T buy pet insurance with this company
Insurer: Fetch Canada
By: RLR Xxx
My experience with Kelsey was very…
My experience with Kelsey was very helpful. Kelsey walked me through how to submit a claim, she was very helpful.
Insurer: Fetch Canada
By: Donnalee Scarlett
Getting worse with each claim
Getting worse with each claim. Wellness plan is a SCAM and NOT recommended.
Insurer: Embrace
By: Paul Sherburne
accurate and timely resolution of all…
accurate and timely resolution of all claims
Insurer: Pets Best
By: Joe Battistelli
The BEST!
The BEST! I am so glad to have found Trupanion. No red tape, simple and straight forward process. They make good on their promise. I have total confidence in this company and researched several others before enrolling. I needed to call on them for one of our other dogs for heart surgery and they came through fast!
Insurer: Trupanion
By: silke schroder
Spot Easy to Use, Solid Web Interface
Online portal is easy to use, coverage is straight forward.
Insurer: Spot
By: Isaiah Larson
The Staff is very professional and has…
The Staff is very professional and has knowledge of every detail and explanation for the customer about their claims witch made me feel that everything was in order.
Insurer: Embrace
By: Trod
Easy with my State Farm Agent
Easy with my State Farm Agent
Insurer: Trupanion
By: Jay
Great help with a claim. It was paid and sent to me in a few days, with was greatly appreciated.
Great help with a claim. It was paid in
Insurer: Spot
By: Susan Fletcher