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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim
Claim was fulfilled quickly. Also appreciated the call I received when I joined the company.
Insurer: Spot
By: Linda R
It’s very nice to have a peace of mind…
It’s very nice to have a peace of mind whenever an emergency or something comes up with one our pets and knowing we won’t have to pay a huge bill on our own. Even getting reimbursed is done in a timely manner. Would definitely recommend.
Insurer: Spot
By: Ashley White
So happy we got pet insurance
Claims have been easy to submit online and we've received payments within a week. So far very happy!
Insurer: Spot
By: Rachel
Says need more info and then denies claim
Every claim I put in is said to have contacted that for more information. I have seen the emails the vet has sent and then I get a response from the insurance saying they didn’t receive any responses from the vet and that the claim was denied I will be canceling shortly and going with another company as I now have a lot of bills to pay due to paying for an insurance that doesn’t cover anything.
Insurer: Spot
By: Tracy Tripler
Peart's First Vet Visit
I took Peart Puppy to his first vet visit last weekend, and later that day, I sent Spot all the info from his visit. Well, they reimbursed me half of the bills just a few days later... that quickly! How wonderful is that?! It was just that easy!
Insurer: Spot
By: ANGEL LISA ARABIA
Claim forms are easy to complete with…
Claim forms are easy to complete with good instructions. Claim updates are available and payment is made quickly.
Insurer: Spot
By: Chris O’Neal
Great Insurance
Great insurance and quick turnaround on reimbursement claims.
Insurer: Spot
By: Jennifer Agatep
Processing times seem long and appeals eventually reimbursed.
Processing times seem long. I had to appeal some of my claims that eventually were reimbursed.
Insurer: Spot
By: no name
Great first time experience
Customer service is great , took care of my questions and errors made, reimbursement arrived fast, my wife dropped her insurance and switched to spot cause of the affordable plans
Insurer: Spot
By: Dworin St Thomas