154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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No hassle
No hassle, and quick processing of my claim!
Insurer: Spot
By: Patricia Reilly
Best prompt service
My dog had surgery and PetsBest did an excellent job processing the insurance claim. Will recommend the insurance to other pet’s owners.
Made the right decision joining spot…
Made the right decision joining spot insurance. Prompt on claims and polite on the phone
Insurer: Spot
By: Evelyn Skoff
Very knowledgeable and friendly…
Very knowledgeable and friendly customer service.
Insurer: Trupanion
By: customer
Really bad
Really bad. They sat on claims for 10 months, denied having received vet records multiple times. Customer Service indicated that there might be addition pre existing conditions for which they would have to deny coverage. Someone needs to help them understand what pre-existing means. Claims adjusters were just a mess. Manager of claims adjusters was douchey. Collectively they were just not honest or ethical. Finally I ran out of patience, took them to task about it all and in one afternoon they cleared 11 claims and reimbursed a couple of thousand dollars. If I had not escalated to the head of underwriting. I’d still be waiting for payment. Not a good company. Get your insurance somewhere else.
Insurer: Embrace
By: PJB
There isn’t a place to say we have used…
There isn’t a place to say we have used your services
Insurer: Figo
By: Lloyd
Quick reimbursements
Quick reimbursements! Amazing 24/7 live chats with vets so you can rule out an emergency vet trip or not. Figo has helped with 2 ACL surgeries for my golden girl and a big abdominal surgery for my mini mutt that was out of state. I will forever be a Figo client! They have saved us THOUSANDS!
Insurer: Figo
By: Tori Thieman Paisley & Piper
It was the first time I had submitted a…
It was the first time I had submitted a claim and didn’t know what to expect. The process was very easy, I submitted my claim online with documents attached in minutes. I received a detailed response quickly and a reimbursement check soon after. I’m very happy with the process and pleasantly surprised that it was so easy.
Insurer: Embrace
By: Jeanne Nardone
Easy
So easy to use and refund comes so quickly. Have called customer service and have had great experiences. Really am liking the peace of mind!
Insurer: Spot
By: Patricia Kirk
Worth it!
I was able to pay for my dog's treatment knowing that I'd get reimbursed through Embrace. I was nervous about submitting claims, like, maybe it would be tricky or somehow his treatment wouldn't have been covered, but it was so easy! And I was so amazed at how quickly I was reimbursed. I tell everyone that they should get their pets insured before something bad happens. It really is a lifesaver, in every sense of the word.
Insurer: Embrace
By: Shelby N Acosta