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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I am satisfied to a point....but have complaints regarding claims
I am satisfied with the accessibility of customer service by phone. However, willingness to pay claims is below my expectations. I have been in dispute with you regarding classification of "illness/ailments" of one of my insured pets vs. qualifying covered medical conditions for some time (nearly $1,000.00 in denied claims). I have also initiated an appeal on at least one large denied claim which has been ongoing for over 75 days. I'm wondering why I pay for insurance.
Insurer: Spot
By: GSD Daddy
Spot is on point!!!
Spot pet insurance has been a great fit for me and my pet chihuahua. Filing claims have been a breeze and customer service is just a call away to answer any question. So glad that I found an insurance that meets my needs and is affordable.
Insurer: Spot
By: Jean Kimble
Two Kitties Health Insurance
We have been with Spot for a couple years now and have had really great experiences. Our claims have been quickly addressed and reimbursement promptly sent to our bank. The considerations have been very fair.
Insurer: Spot
By: Pleased Customer
Super quick turn around time
Super quick turn around time, easy process to file a claim, they do the hard work of obtaining the records! Can’t thank spot enough!!
Insurer: Spot
By: Holly Rice
They make everything with the insurance…
They make everything with the insurance so easy. Very friendly consumer service.
Insurer: Spot
By: Samantha Pepe
Great insurance
Great insurance! Claims are done quick.
Insurer: Spot
By: Christopher McCartney
you are thoughtful and patient
you are thoughtful and patient. You are always helpful. You answer the phone with real humans. The people I speak with are from the USA which means I can understand them, and they can understand me. Thanks
Insurer: Spot
By: Thomas Gliddon
Online application process was simple…
Online application process was simple and effective. Coverage details were clear along with pricing. I feel relieved to know we have insurance protection for major expenses.
Insurer: ASPCA
By: Gregory Walsh