154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 14, 2023

Nationwide Pet Insurance

Nationwide is easy to use and when I call I always get any help that I need.

Insurer: Nationwide

Veterinarian: Zoot

By: Tanya

Useful
Verified November 14, 2023

Claim time

Waiting 3-6 weeks on a claim is un exceptional, you are going thru some computer change and your excuarent adding up I have 2 dogs and I have 1. Kai. Submitted and paid in 24 hours and another dog claim take 4-6 weeks on the the same issue and same bills , this bios by your system slicking and choosing what gets paid . I have been a customer for 5,5 years in the past 3 months this is been going on. No one in your customer service cares all they say is sorry we have a lot of claims which mean you have more business so you have more in I e so you need to hire more employees or computer robots that filter the claims faster cause it can be paid in 24 hours as I have proof.

Insurer: Trupanion

By: Sherrie

Useful
Verified November 14, 2023

Customer service is excellent

Customer service is excellent. Claims are processed very quickly. The app is easy to navigate.

Insurer: Spot

By: Lynda Kerr

Verified November 14, 2023

This company makes it very easy to…

This company makes it very easy to summit claims and pays within the week. I’ve never had an issue. Can’t be more pleased.

Insurer: Spot

By: Kathy Strough

November 14, 2023

Amazing company

About 13 years ago I had a horrible experience with a different pet insurance company. I was hesitant to get another dog and try another insurance company. Healthy paws has been amazing. Remit payment fast, reach out to ask how my dog is doing, excellent coverage plans. I’ve been able to get both dogs top tier care with this company, every step of the way. I am so grateful for them and recommend them to everyone! Additionally, in the last 6.5 years, their price increases have not been insane and for that I’m very grateful.

Insurer: Healthy Paws

By: Irina Vlad

November 14, 2023

You can read my review on your feedback…

You can read my review on your feedback I submitted from the email I received…I’m disappointed in the little to no amount of coverage I received for my dog’s urgent care visit.

Insurer: Pets Best

By: Monica WillIamson

Verified November 14, 2023

FAST TURN AROUND

This time around the claim process was a lot faster. I was able to check the status of my claim and what stage it was in.

Insurer: Spot

By: Cookie G

November 14, 2023

Rate increase from $57/month to $161/month, 0 claims.

I originally purchased my policy when my puppy was around 6 months old. I asked about rates and rate increases and was told that there would be minor rate increases but by insuring early I’m locking in a rate for low risk factors. My dog is now 7 years old and my renewal summary show next years rate at $161.18/month for the first 5 years rate increase were reasonable. After 5 years I was paying around $70/month, but the last few have been steep jumps. This is the explanation for my new rate. “Why your price is changing As your pet gets older, their risk of getting sick or hurt goes up, which means they cost more to insure. Your pet’s breed and the cost of veterinary care in your area can also be a factor.” I would suggest self insuring, I plan to for my next pet. If you do want to opt for pet insurance, I recommend asking for a brake down of premiums by age of your breed so that you can make a proper assessment of what you’ll be signing up for.

Insurer: Fetch Canada

By: Jeremy

Useful
Verified November 14, 2023

Wonderful company

Wonderful company. You can get a live person to talk to if you need it, and they are generous in interpreting claims. What do I mean by "interpretation?" Well, there is often gray area in whether something was "pre-existing" or not, or in whether, say, a dental, was routine, or an emergency treatment. I have found them to err on the side of my benefit. I'm loyal for life.

Insurer: Spot

By: Kathryn Hildebrandt

Verified November 14, 2023

quick on settling claims

quick on settling claims

Insurer: Spot

By: Nora McKee

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