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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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No claim
No claim. They raised premium over 50% in one year. Stay away.
Insurer: Embrace
By: Allen Shahir
Well
Well, I got my first Yorky and I want him to have the best insurance so I believe I made the right choice
Insurer: ASPCA
By: Denise Correa
Great customer service
The rep I spoke to, Kayann, was amazing and went above and beyond. Not only did she solve my issue quickly and kindly she also fast tracked it without me even asking since it had been in process for so long. Wonderful agent and great customer service!
Insurer: Fetch
By: Rose
Amazing call
I had to make a call to check into my policy and the gentleman I spoke to today was amazing. We got talking about my dog and what was best for her. He treated me with such kindness and respect during this difficult call about my dogs surgery . Highly recommend Nationwide Pet Insurance!
Insurer: Nationwide
By: Dominque Oliveira
easy to use and updates all the time
What a delightful and easy to use system
Insurer: Prudent Pet
By: Customer
Horrible service and coverage
7 claims laps in time by over two months. 1859.92 Refunded 2 claims of 104.90 You actually can not talk to a real person. They use artificial Intelligence chat boxes to be their relay between Fetch and you. If you do ever get through they ask you the same questions that you told the robot. Always wanting more information and documentation you have already provided. What a business model. Take in more money than you pay out. Sad to say we gave them a year of poor service.
Insurer: Fetch
By: Karen Souza-Anderson
Excellent best policy I have ever had.
Excellent best policy I have ever had.
Insurer: Pets Best
By: Linda Smyth
Prompt and helpful
Yhey always covered everything they said they would cover and in a timely manner. The few times I had to speak with anyone on the phone everyone was very polite and informative.
Insurer: Pets Best
By: cris carey
please be warned...
please be warned.... once you chose your pet insurance you will never be able to change companies when you dog has issues..... so i chose metlife because they were the lowest cost and were great the first time i used them.... i was repaid in days BUT.... my claims now take 3 months if i am lucky.... and that means daily calls for 12 weeks i am told they are working on the claim but i need to be patient.... well so far i sent in the same claim they have lost 13 times.... do not use the mail address...... no one opens those..... if you use email.....call to make sure they will process.....sometimes it gets stuck inside their email system i wish someone warned me as my dog has a pre existing alergy and i must live in hell dealing with a company where no one processes any thing warn others and run fast from metlife pet insurance.....feel free to contact me....i have all the phone calls and emails.... willing to start a class action lawsuit if others join me
Insurer: MetLife
By: John Chirico
It's been about 1yr since I have had…
It's been about 1yr since I have had insurance for my two cats and it is the best decision I made my cats have received the care they have needed I think manypets is the best for insurance for older cats the premiums can't be beaten. Also the representatives are very knowledgeable and they really show that they care for you and your pets and they are all the nices people you can talk to. I am happy to be part of an insurance company that really cares and it shows. I would recommend manypets to anyone who has a pet. I even tell people how good manypets is and all I can say THANK YOU manypets for giving my furr baby's a policy it means alot to me
Insurer: ManyPets
By: Dawn Messer