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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Worthless “insurance” that hasn’t…
Worthless “insurance” that hasn’t reimbursed for anything of significance despite paying nearly $400 per year in premiums. Will be cancelling soon and advise others not to bother with this “insurance.”
Insurer: Pets Best
By: Darrell Preble
Easy, Efficient, Excellent!
I just had an excellent experience getting an on-line quote and coverage for my new kitten, Merlin. I have Trupanion coverage for my dog and would not be without it for any pet of mine. I recommend it to anyone I know that gets a new pet.
Insurer: Trupanion
By: Allison F
Emergency surgery for kitty
My cat had an intestinal obstruction that required many tests and an emergency surgery. Filing the claim online was extremely easy (took literally five minutes) and I had the reimbursement money in my account in less than a week. We are so glad we had this insurance when this happened.
Insurer: Spot
By: Sophia Bishop
Been using Embrace for a few years now
Been using Embrace for a few years now. Heard of them through USAA. I’m happy with the service
Insurer: Embrace
By: Mike Brady
It was quick, easy and affordable.
It was easy to sign up, add my pup, and I was even able top take her top her her shots right away. I was reimbursed within 2-3 business days since I signed up for direct deposit. Happy I joined with Nala!♥️
Insurer: Spot
By: Trudi
Friendly knowledgeable
Friendly knowledgeable
Insurer: Trupanion
By: Kay Rider
Knowledge patients and very helpful
Knowledge patients and very helpful
Insurer: Spot
By: Donald Spinelli
Fast
Fast, easy, does what was advertised!
Insurer: Spot
By: Annika Benoy
Coverage denial
I signed up for this insurance for my two cats in January. At that time I had to submit all medical paperwork from the vets so that coverage could be determined. We were given the green light. Fast forward to actually submitting a claim for ER visits and all was denied because they said everything fell under pre-existing and that after review, I should be on accident only coverage, however that was not told to me when I signed up for full coverage when they initially reviewed. I wasted a year's worth of premium money when they knew they were not going to cover my cat so for any medical claims.
Insurer: Embrace
By: Melissa Gray
The experience to enroll was easy
The experience to enroll was easy. Have not used the insurance yet to know how good it works.
Insurer: Trupanion
By: wayne hartshorn