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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Working with Embrace on my dog’s…
Working with Embrace on my dog’s conjunctivitis claims has been super easy and fast. They were also very responsive regarding seeing a specialist.
Insurer: Embrace
By: Dawne Walker
I called to get a quote and had a awesome Customer Service representative
I called to get a quote and had a awesome representative named Matt who answered all out questions and was able to get us the best pet insurance for our needs for our budget.. very professional.. Thank you MATT for all you did
Insurer: Trupanion
By: Robin Deyo
I have had three pets through Embrace…
I have had three pets through Embrace Pet Ins. I have never had a bad experience dealing with anyone at Embrace. When I would call to talk to someone they were always very caring and feels like they care about my dog. Just a great experience every time. I love Embrace and the people that work there! You always get your refund swiftly. Every time I had to put in a claim. I would see the refund with in a couple of days after I sent it in. Just amazing.
Insurer: Embrace
By: Eileene Duncan
Best Customer Service I’ve ever Experienced
Kyann was the most helpful, kind, and efficient customer service representative I have ever spoken with. She made a difficult and daunting process seem possible, manageable, and dare I say easy. She was so personable and truly a credit to your organization. Knowing that there’s customer service of Kyan’s caliber at the other end of the phone is worth the whole cost of the premium and I would encourage leadership to fast track her for advancement, promotion, and a raise. She is absolutely amazing.
Insurer: Fetch
By: Eloise
Their Computers Ping You Over and Over
Trupanion was recommended to us by our vet's office. We got one or more emails a day and some texts from them. I suppose that I'd have the same experience with their competitors, but it was frustrating and annoying and distracting.
Insurer: Trupanion
By: TAP
Very pleasant and easy process to sign…
Very pleasant and easy process to sign up. Enjoyed talking with your agent
Insurer: Trupanion
By: customer
Embrace has been absolutely wonderful
Embrace has been absolutely wonderful. It’s easy to submit invoices and they’re fast with their reviews. Highly recommend!
Insurer: Embrace
By: Kristina
This is my first time using pet insurance.
Spot pet insurance is great! Easy to submit claims and fast reimbursement. I have peace of mind taking the dog to the vet and not going broke with high Vet bills.
Insurer: Spot
By: Leslie S
Enrollment was simple & easy.
Enrollment was simple & easy.
Insurer: Trupanion
By: Bandit's Mom