154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 04, 2023

Excellent response time

Submitted a claim on Nov 29th and received an Explanation of Benefits on Dec. 2nd. That is an excellent turn-around time for any insurance company. Process to submit claims is so quick and simple.

Insurer: Pets Best

By: Ellen

Verified December 04, 2023

Submitting a claim was so easy

Submitting a claim was so easy. Turnaround time was about 2 days and I had my money. Highly recommend!

Insurer: Figo

By: customer

December 04, 2023

Horrible Provider

They are difficult to get a hold of and do not provide the service you pay for. Sent them a myriad of information and was still told that i had not provided enough to process the claim. Then when attempting to cancel my policy they have done everything they can to make it as difficult as possible. They are a money sink with no benefit to you or your pet. I would advise avoiding and seeking an alternative provider.

Insurer: Embrace

By: Buddy Ehnow

Verified December 04, 2023

Submitting a claim was easy

Submitting a claim was easy. Processing was quick.

Insurer: Spot

By: Michele Richard

Verified December 03, 2023

Insurance coverage was explained

Insurance coverage was explained. Also reasons for having pet insurance was explained and how the insurance policy works.

Insurer: Trupanion

By: customer

Verified December 03, 2023

Fast resolve on my claims receive my…

Fast resolve on my claims receive my money back in my account beats easy to file claim when l need help someone is always available to help me and my answer our answer right away

Insurer: Figo

By: Sylvia V. Giustra

December 03, 2023

Tattianna was a wonderful!

Tattianna was a wonderful help from the start of our call to the end. She was so well informed, so helpful and also thought ahead for me making sure I did everything correctly online while we were speaking. I can only hope when I call again for customer service that Tattianna will be the person I speak with. Thank you Tattianna and thank you FETCH for hiring such a wonderful representative.

Insurer: Fetch

By: Jen Fish

Verified December 03, 2023

I have had great experience with Spot!…

I have had great experience with Spot insurance. We had an unexpected injury our girl tore her cruciate ligament and had to have surgery. I turned in my invoice and was paid within the week. They have been great!

Insurer: Spot

By: Krista Bunkowske

December 03, 2023

Time improvement

I have had insurance for 2 years and this time the processing time was one week. Already happened to take a one month, it was a good improvement.

Insurer: Pets Best

By: Samantha Clark

December 03, 2023

Bella's visit 11-30-23

the process was not complicated, very easy thank you

Insurer: Embrace

By: Lisa

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