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Very helpful and sympathetic to my…
Very helpful and sympathetic to my needs for my beloved dog Madelyn
Insurer: Fetch
By: Squeegeedude
Exemplary customers service.
Exemplary customers service.
Insurer: ASPCA
By: Mike Grenier
Kelsey took care of me quickly and…
Kelsey took care of me quickly and efficiently.
Insurer: Fetch
By: Neal
I have had to call to get my dogs…
I have had to call to get my dogs claims expedited a few times & I have had Emily the last 3 times. Her customer service skills are amazing. The company is very lucky to have her. She's always gone above & beyond when I call.
Insurer: Fetch
By: Ginger Wynia
Quick customer service
I must say wasn't sure what it would be like using Embrace for my pet insurance. I had to submit my first claim which did take a bit longer than I expected to process. However any further claims I submitted were done very quickly and I was pleasantly surprised.
Insurer: Embrace
By: Carol S
Working with Embrace on my dog’s…
Working with Embrace on my dog’s conjunctivitis claims has been super easy and fast. They were also very responsive regarding seeing a specialist.
Insurer: Embrace
By: Dawne Walker
I called to get a quote and had a awesome Customer Service representative
I called to get a quote and had a awesome representative named Matt who answered all out questions and was able to get us the best pet insurance for our needs for our budget.. very professional.. Thank you MATT for all you did
Insurer: Trupanion
By: Robin Deyo
I have had three pets through Embrace…
I have had three pets through Embrace Pet Ins. I have never had a bad experience dealing with anyone at Embrace. When I would call to talk to someone they were always very caring and feels like they care about my dog. Just a great experience every time. I love Embrace and the people that work there! You always get your refund swiftly. Every time I had to put in a claim. I would see the refund with in a couple of days after I sent it in. Just amazing.
Insurer: Embrace
By: Eileene Duncan
Best Customer Service I’ve ever Experienced
Kyann was the most helpful, kind, and efficient customer service representative I have ever spoken with. She made a difficult and daunting process seem possible, manageable, and dare I say easy. She was so personable and truly a credit to your organization. Knowing that there’s customer service of Kyan’s caliber at the other end of the phone is worth the whole cost of the premium and I would encourage leadership to fast track her for advancement, promotion, and a raise. She is absolutely amazing.
Insurer: Fetch
By: Eloise