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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 05, 2023

Review

It was easy to sign up to get Bentley insured. Only one thing not cleared to me if the monthly payments are automatically charged to my credit card? Please let me know.

Insurer: ASPCA

By: Jens Bisgaard

December 05, 2023

Misleading

I adopted a cat from a shelter who was healthy as could be. The shelter suggested and signed me up for Fetch. I noticed a week after bringing her home that she was sneezing. I decided to add on the preventative care which said it waved the waiting period for check ups. Took her in for the check up and the doctor gave her a shot of antibiotics to be safe. Bill denied. Took her in for a follow up and a second round of antibiotics. Bill took a month to process and then denied. This was a “prior condition” so it wasn’t covered. Honestly the biggest waste of money and time. I will be canceling. Cheaper to pay out of pocket.

Insurer: Fetch

By: Brinna B

Verified December 05, 2023

Figo doesn’t pay when you need them

Figo hides important policy information in fine print. Figo did not cover an important surgery my dog needed. They look for ways to get out of paying when pet owners need them most. I make sure to tell everyone I know how sleezy pet insurance is.

Insurer: Figo

By: Dan

December 05, 2023

No! Find a different Company

No, find a different Pet Insurance Company. I opened a policy with Embrace May 2023, I filed my first claim October 17th, 2023. Per Embrace the 1st claim takes 30 days; today is December 4th & still no check. This is beyond the 30 days. I called Embrace & was told that they were waiting on info, I guess from the Veterinarian, then while on the phone with the lady she said that they (Embrace) has received the information & she would sent it to the adjusters to process. It's been 2 weeks since I spoke with them on the phone, I guess it's still being processed. DO NOT GET A POLICY WITH EMBRACE! WASTE OF MONEY! VERY DISSAPOINTED ESPECIALLY SINCE USAA RECOMMEND EMBRACE!

Insurer: Embrace

By: JM

December 05, 2023

Sadie went above and beyond

I have had Trupanion since my second dog had an unexpected surgery in 2017. With my 4th dog, whom was adopted older and with "pre-existing" conditions, I initially thought I was flushing my money away. However in the past 1.5 years she has had spine and bilateral knee surgery, which would have cost me a small fortune. Thank goodness I have Trupanion. Tonight I spoke with an agent named Sadie whom really and truly went above and beyond to explain my most recent appeal, re-open 2 claims I have called several times about and are close to 8 weeks old, and how to address these issues moving forward. Sadie told me how glad she was, for me and my family, that we are insured. Thank you so much Sadie for your time, explanation, and compassion!!! We appreciate you more than you know. Trupanion, too!!!

Insurer: Trupanion

By: Amanda Garfinkle

Verified December 05, 2023

I’ve never been more pleased to have…

I’ve never been more pleased to have Spot Pet insurance for my dog. The two surgeries my pup had to have was very stressful and Spot insurance took care my claims quickly. Just one less thing to worry about.

Insurer: Spot

By: Shelia Hyett

Verified December 05, 2023

Filing Claims are Easy and Fast!

I've been with Spot for about a year now, and I've been very happy with it! Not only does it cover a lot of expenses for my four legged companion, but filing a claim is quick and easy! They normally get processed within a few days, and I always have the money within a week. Great customer support too. Easy to get in touch with, and always super helpful

Insurer: Spot

By: Christopher Brucker

December 05, 2023

cost

I have been with healthy paw for 14 years. Started from 4 to 5 years ago, monthly premium has been going up 33% every year and this year goes up 36%. I do not recommend healthy paw to others.

Insurer: Healthy Paws

By: kei

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

Kei - We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. If you have not done so already, please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increases. The Healthy Paws Team

Verified December 05, 2023

Great experience signing up

Great experience signing up. Online was easy and when I had a question and called, Julie answered it and provided even more information that helped me understand that this is the best option for me and my pup!

Insurer: Trupanion

By: customer

December 05, 2023

Agent I spoke to was polite

Agent I spoke to was polite, pleasant and helpful. I'm new with pet insurance, but so far, I'm impressed. When I send in a claim, they let me know they have received it and how long it will take to process. I'm very impressed with their service.

Insurer: Fetch

By: Susan Mello

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