154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 06, 2023

Great Service!

People are actually available to assist you, and reimbursements come in a timely fashion. I'm honestly so grateful for SPOT Insurance.

Insurer: Spot

By: Morgan Long

Verified December 06, 2023

Care for your sick fur baby!

You know when your fur baby is sick you want the best care for them and that can be expensive. I got SPOT insurance on my Yorkie when she was just a puppy and I am so glad I did. I just upload my receipt, tell them about the illness or injury and a week later have the Explanation of Benefits and paid back my portion. I recommend SPOT for your fur baby!

Insurer: Spot

By: Denine Moody

December 06, 2023

Asking a few questions

I called just to ask a few questions and Kelsey was very pleasant to talk to. She answered all of my questions and help me understand what I need to do to get their medical records to y'all.

Insurer: Fetch

By: Michelle Leblanc

December 06, 2023

Money Grab Scam - They'll Create Pre-Existing Conditions

I adopted a 8 month puppy from the shelter. A medical review was completed at that time and he was found in good health. Two weeks after I adopted him, I signed up for Embrace insurance. 2 weeks after that, I had to take him to the vet due to diarrhea. I submitted the claim along with his medical history that the shelter provided me (again clean bill of health). The adjuster denied my claim stating that the upon medical history review he found that diarrhea was a "pre-existing condition" and any treatment for that condition would be denied throughout the policy year. What? the medical history from the shelter EXPLICITELY states he had no diarrhea and when I go to get it treated it created a pre-existing condition. Of course I canceled my policy. What a joke. It's better to pocket that monthly $25 than spend it on this company.

Insurer: Embrace

By: Julie

December 06, 2023

I don't understand how they determine how much you get back from a claim.

What I don't understand is from a bill for $502 I only get $90 back. Is it because I only have Basic in Wellness. How can I lower my Annual Deductible if that will help. I pay $65.37 every month for two dogs. That is $784.44 a year and this is the first time I sent in a claim for just regular check-up and shots and my dogs have been covered since 2020. Help, this is very expensive for a low income person. And why the delay in Duchess'. She was in for the regular check-up and shots

Insurer: ASPCA

By: Helen Sanders

December 06, 2023

Very expensive and raised my rates…

Very expensive and raised my rates double and I'd never filed a claim in 3 years of having the service. My dogs are in excellent health and we never reached out to them for anything. Ripoff. Go with someone else.

Insurer: Embrace

By: Larry

Verified December 06, 2023

Spot is an insurance company that…

Spot is an insurance company that actually makes submitting claims easy and lives up to their policy What a refreshing change!

Insurer: Spot

By: Karen Stambaugh

December 06, 2023

The Best For Your Pets

PetsBest is absolutely! They have made my experience with them so simple and easy. They are very responsive about what is going on with my claims and if I need any help with anything. I truly have no complaints. Having PetsBest on all three of our fur babies has definitely given us peace of mind. Thank you so much to the PetsBest Team!!

Insurer: Pets Best

By: Lauren

Useful
December 06, 2023

Dr.

Great insurance. Fast and easy claim process.

Insurer: MetLife

By: Candido

Useful
Latest 1 comments
Posted: | By: Evora Heard

After 48 hours of diarrhea from both of our 6-month-old French Bulldogs, we had to bring them in for an emergency evaluation. After spending $3,000 and a 7-day course of pre-biotics, they are now back to normal. The positive aspect of this situation is MetLife Pet Insurance. We have always had insurance for our previous pets with other providers, but they all pale in comparison to MetLife. The process for submitting a claim was so efficient that it was almost hard to believe it was that simple. I filled out the claim form online, attached the detailed treatment receipt, and received confirmation of the claim receipt within 1-2 days. We were then reimbursed within 7-10 days. I highly recommend MetLife to anyone in the market for pet insurance.

Verified December 06, 2023

Exceptional and awesome customer…

Exceptional and awesome customer service. Only 4 stars because I wish they covered more.

Insurer: Spot

By: Lisa Bloch Yafi

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