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Laura at Fetch provided outstanding…
Laura at Fetch provided outstanding customer care. She was able to submit a records review to determine what would be covered on my dog. Outstanding customer care. Laura’s dedication phenomenal customer service definitely will influence my account!!
Insurer: Fetch
By: Kimberly Winegard
To know that my fur babies are now in…
To know that my fur babies are now in the hands of Fetch, the best Pet Insurance Company, in the industry! The sign up took a bit of extra care for this disabled USAF Vet’s finances that went achieved nervous free with the help of both departments New policy’s and Financial Affairs. Both persons brought tears to my eyes, knowing that my fur babies are now in great hands. Thank you to both (wishing I could recall their first names). Happy holidays to Fetch, you surely made mine a heck of a lot better. I will be sharing this with my other Pet Owners and my family.
Insurer: Fetch
By: Christopher Evans
I enrolled online but used the chat…
I enrolled online but used the chat feature for specific questions, the agent was super helpful, informative and very patient with all my questions!
Insurer: Trupanion
By: customer
Best pet insurance service out there
I’m also grateful for the unwavering support that Helathypaws have given me and my cat Luna throughout the years. I honestly didn’t think much of pet insurance companies and even considered not having one as I thought it would be a waste of money because insurance companies never pay out anyway, so why pay them a monthly subscription? I’m so happy that I was wrong and I can confidently say that Healthypaws has exceeded all my expectations. Their smooth, very streamlined, straightforward process and web portal for claim submissions etc. is the best I’ve ever seen. Seriously: many of the human health insurance companies could learn a thing or two from them. I’m recommending Healthypaws to all my friends who are pet owners (been doing so for a few years now).
Insurer: Healthy Paws
By: Babak R
Our dog had the unfortunate situation…
Our dog had the unfortunate situation of tearing a ligament in her leg. The surgery cost several thousand dollars. Embrace kept us updated on each claim being processed and reimbursed us before we received our credit card charge. Extraordinary service!
Insurer: Embrace
By: Dean Bentz
Very helpful
Very helpful, informative and.courteous.
Insurer: Trupanion
By: customer
Kelsey was super helpful
Kelsey was super helpful, got our profile changed as needed and quickly answered all my questions about our policy and its renewal. She seemed to really care about our pet and his well being. Thanks Kelsey!
Insurer: Fetch
By: Mike
I should have left this company four…
I should have left this company four years ago when I had my first and only claim. The claim process was an absolute nightmare and took several weeks to get figured out. Over the last several years they have raised my rates from originally around $20 to nearly $50 a month. So when I recently switched to a new company, I did not notice that there was a two week waiting Period. So I went back to Healthy Paws on the day that I had asked them to cancel it to ask if I can keep it until my new one went into effect. They knew the 2 week wait period and should have reminded me of that instead of basically SEE YA and there is nothing we can do. So… They did absolutely nothing for me. They could care less if my dog had coverage or not for the next couple of weeks. The responses from whoever was sending emails to me, was a complete jerk. I finally had to tell them to stop emailing me back I would not recommend this company to anyone and I’m not really sure why they rank so high. Healthy paws… I’m so disappointed in your lack of caring and customer service.
Insurer: Healthy Paws
By: Mandy
First claim with ManyPets - awesome service
I made a first time claim with ManyPets for stitches that my puppy needed from an accident. They immediately helped me get the documentation they needed from my vet for me and processed the claim in like 3 days! it was amazing. I highly recommend.
Insurer: ManyPets
By: robin doerge
Now u r processing the claim very…
Now u r processing the claim very quickly. Let me know u have received the claim and when the EOB is a available.
Insurer: Pets Best
By: Ed McNicholas