154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 07, 2023

RIP OFF

So not even two years and this insurance is unbearable financially. My mother in her 70's just had her rate for a 13 year old dog with NO claims go up 55 dollars a month. Yes, a month! My dog went up a dollar and she is 2 years old. When you ask them why so damn much they read off some lengthy canned response that this is "increase is common practice with underwriters in pet insurance and typically it's a 20% increase." Well ours was a 50% increase!!!! Mind you this IS with a 500 dollar deductible?!?!?!

Insurer: Embrace

By: Armando Alvarado

Verified December 07, 2023

I've never had pet insurance before…

I've never had pretty insurance before and something told me to get 11 months ago. Well, my dog needed surgery and I'm so glad I had this coverage. Even when I didn't have all his medical information (his previous vet retired without giving me his records) they still paid the claim. Thank you Spot Insurance.

Insurer: Spot

By: Idania Walter

December 07, 2023

Dinh was very helpful

Dinh was very helpful. I have always had great help when I call. Thank you.

Insurer: Fetch

By: Kathy Cobleigh

December 07, 2023

Laura at Fetch provided outstanding…

Laura at Fetch provided outstanding customer care. She was able to submit a records review to determine what would be covered on my dog. Outstanding customer care. Laura’s dedication phenomenal customer service definitely will influence my account!!

Insurer: Fetch

By: Kimberly Winegard

December 07, 2023

To know that my fur babies are now in…

To know that my fur babies are now in the hands of Fetch, the best Pet Insurance Company, in the industry! The sign up took a bit of extra care for this disabled USAF Vet’s finances that went achieved nervous free with the help of both departments New policy’s and Financial Affairs. Both persons brought tears to my eyes, knowing that my fur babies are now in great hands. Thank you to both (wishing I could recall their first names). Happy holidays to Fetch, you surely made mine a heck of a lot better. I will be sharing this with my other Pet Owners and my family.

Insurer: Fetch

By: Christopher Evans

Verified December 07, 2023

I enrolled online but used the chat…

I enrolled online but used the chat feature for specific questions, the agent was super helpful, informative and very patient with all my questions!

Insurer: Trupanion

By: customer

Verified December 07, 2023

Best pet insurance service out there

I’m also grateful for the unwavering support that Helathypaws have given me and my cat Luna throughout the years. I honestly didn’t think much of pet insurance companies and even considered not having one as I thought it would be a waste of money because insurance companies never pay out anyway, so why pay them a monthly subscription? I’m so happy that I was wrong and I can confidently say that Healthypaws has exceeded all my expectations. Their smooth, very streamlined, straightforward process and web portal for claim submissions etc. is the best I’ve ever seen. Seriously: many of the human health insurance companies could learn a thing or two from them. I’m recommending Healthypaws to all my friends who are pet owners (been doing so for a few years now).

Insurer: Healthy Paws

By: Babak R

Verified December 06, 2023

Our dog had the unfortunate situation…

Our dog had the unfortunate situation of tearing a ligament in her leg. The surgery cost several thousand dollars. Embrace kept us updated on each claim being processed and reimbursed us before we received our credit card charge. Extraordinary service!

Insurer: Embrace

By: Dean Bentz

Verified December 06, 2023

Very helpful

Very helpful, informative and.courteous.

Insurer: Trupanion

By: customer

December 06, 2023

Kelsey was super helpful

Kelsey was super helpful, got our profile changed as needed and quickly answered all my questions about our policy and its renewal. She seemed to really care about our pet and his well being. Thanks Kelsey!

Insurer: Fetch

By: Mike

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