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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Essential for every pet owner
I've had my dog insured through Petsbest since I adopted him in December 2020, and it's been one of the best decisions I've made for his care. I always feel at ease knowing that I will have financial help to get him the care he needs if anything happens to him. Their customer service team is always super kind, patient, and caring. I've had no trouble submitting claims or being reimbursed within a timely manner, and my monthly premium is very reasonable given the benefits that are in my plan. Their online advice chat service has been helpful on several different occasions, so that is a big plus as well. I'd recommend Petsbest to anyone wanting to provide the best care for their pet possible!
Insurer: Pets Best
By: Hannah Lee
ongoing claim dispute
My dog tore her ACL on 10/31/23. She had her surgery on 11/8 and I immediately filed a claimed. It got denied due to lack of medical records. I’ve put in invoices for the year and even when we adopted her last year. The vet has told them they don’t have anything else they can give them. It is now 12/7 and they have yet to reopen the case and have yet to reimburse me. I’ve gotten told that I will have to wait longer to appeal it if they don’t reopen it. No where in the contract does it say they will only reimburse you if the vet gives them what they want. I shouldn’t be punished for something that isn’t my job.
Insurer: ASPCA
By: Samantha Bright
The customer service with Steven was…
The customer service with Steven was outstanding. He explained everything upfront. No hidden issues. Easy to enroll.
Insurer: Trupanion
By: customer
I Could Not be More Pleased
I had never had pet insurance before, and the ease of navigating the process with Metlife Pet ... was so smooth. Submitting the documents , awaiting the processing and receiving the payment. Metlife Pet Agents are very helpful and professional when you reach out or chat... so if I could give them 10 stars I would.... Insurance for pets nowadays, is not a luxury, it is truly necessary.... and I feel much more comfortable, having Metlife Pet in my corner for that unexpected emergency.
Recommended for a reason!
Exactly the kind of website needed for finding good and affordable pet insurance options. Recommended by our vet clinic for good reason!
Insurer: Prudent Pet
By: Rachel
Easy to use service
The embrace website is easy to navigate. I can submit claims quickly.
Insurer: Embrace
By: Stephanie Denn
I am happy to give Pets Best a 5 star…
I am happy to give Pets Best a 5 star rating. I started my policy in September and in October my puppy started showing signs of puppy strangles. It was weeks of tests and waiting for results. My puppy was in pain and what I feel near death. We went to his regular veterinary and to an emergency veterinary and had thousands of dollars in medical costs for him. Pets Best paid out fully per my coverage plan. The claims submittal process was quick and easy. Their processing time was about 3 weeks to receive, 1 week to request medical documentation, 1 week to review and 1 week to pay. It didn’t happen fast but it was easy. Luckily my little guy is doing much better. We are still having follow-up appointments and pets best is still working hard to get me reimbursed. So happy I got Pets Best!
Insurer: Pets Best
By: Kristi Blue
I just adopted a dog
I just adopted a dog. I reviewed many pet insurances. ASPCA Health Insurance met all my needs with a great monthly payment.
Insurer: ASPCA
By: MaryLou Falivena
Overall I am satisfied with the…
Overall I am satisfied with the coverage and service provided but was disappointed that one of the preventative vaccines that Sachi received (Bordetella Vaccine) was not covered under the plan.
Insurer: Spot
By: Terry Kitagawa
They pay quickly
They pay quickly, no fuss no miss!
Insurer: Spot
By: Steven Gottlieb