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Very easy to use, shady math with coverage
The app and submitting claims are very easy, the company pays very quickly on claims as well, which is great. My only complaint which is more a frustration is the way this company does their math as it relates to coinsurance and deductible is different than any other type of insurance I’ve ever had and clearly favors Lemonade, not the consumer. Then again, insurance companies number one goal is to make money, not to pay it out, so no surprise.
Insurer: Lemonade
By: Rudy
Referral rewards hoax
The service is good as far as coverage for my pet, but I referred 3 people and haven't received anything from them. I would advise whoever is considering the referral bonus to know that's a false advertisement. You will not receive one penny so just focus on the policy benefits.
Insurer: Trupanion
By: Darlene Victor Trendsetta
Affordable
I love how inexpensive for both of my babies and I'm able to afford the things I need for them
Insurer: Spot
By: Charisma Bullock
Helpful
Your representatives were very knowledgeable helpful & patient going over my claims so i could understand how this works, thank you so much for the customer service you provided to me! 🤗
Insurer: Spot
By: Pattie Spero
Amazing insurance company
Amazing insurance company, takes about 1-2 weeks for my claim to go through but once it does I get a pretty good chunk back :) will always use them!
Insurer: Spot
By: Angelena Beaudoin-luu
Efeectiveness
Great respond to claims. Great coverage.
Insurer: Spot
By: CYNTHIA PAYTON
Highly Recommend
We dont regret purchasing pet insurance. And Fetch hasnt let us down. We have a puppy that has been on and off sick as of recent and Fetch came through with the refunds after meeting our deductible. If not for Fetch im not sure we could afford our pets necessary care. Highly recommend
Insurer: Fetch
By: Elizabeth Fischer
Very quick and easy when it comes to…
Very quick and easy when it comes to uploading the vet bills. Fast process to get your money back and super affordable.
Insurer: Spot
By: Adriana Vazquez
They keep losing vet records and rarely pay claims
In two years I've only received a couple hundred dollars and this week they asked for all records again. For the third time. They keep acting like it's my first claim. They have every record that exists since I adopted the dog. Yet they keep asking for them over and over and over. And then they go back and say, oh yeah, mb we do. But what about all these blank months (you know, when the dog didn't need the vet)? What a waste of $75/month. A woman at the vet last week is getting covered by her insurance for a kidney transplant for a dog she just adopted a month ago. I wish I would have purchased her insurance
Insurer: Embrace
By: Vashka S
When your cat falls off the cat tree…
When your cat falls off the cat tree and breaks their wrist, you need the nice customer serve Representatives. Claims were paid quickly and correctly! Great experience to date. With more surgery to happen.
Insurer: Embrace
By: Stephen B