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Best Pet insurance
Best Pet insurance. My Finley , Cavaliers Kingcharles Spaniel , was 11 Years old. He passed away in September 2023. Healthy Paws took care of Finley so well. Finley had 3 legs surgery. He had mitral valves disease which is common in Cavalier . His medication was about $100 or more over 4 years, echocardiogram twice a year for 4-5 years. At the end of Finley life - last 4 months we went to ER 3-4 times until we knew all the staff and doctors there so well. Finley started to see the cardiologist at VCA as well. 2 or 3 times Finley needed to stay in oxygen room and spent 2-3 nights in ER . The bill was $6,000 - $7,000 each time but I always get reimbursement from healthy Paws with no problem. Medication started to be more expensive but Healthy Paws always reimburse the money and gave my baby the best medical treatment that we could give to him. At the end Finley passed away not from heart failure but from his body shut down. He could not eat. Healthy Paws always there for me. I also got a beautiful card when I lost my Finley. Healthy Paws also refund Finley’s last month premium for us. Thank you so much for being with my Finley & us . You are almost like a family to us as well.
Insurer: Healthy Paws
By: Nina Rapeephan
Takes forever to get claim reviewed
Takes forever to get claim reviewed, had for a year and not 1 cent covered,not sure it's worth it
Insurer: Figo
By: customer
Excellent customer service
Excellent customer service, response to claim and payout is immediate and efficient.
Insurer: Fetch Canada
By: Milwina Guzman
Very Happy with Figo
I like the fact that vets are available 24/7 and my claim was handled quickly without any delays or inconveniences
Insurer: Figo
By: Alexis de Borghia
The plan was described very well by the…
The plan was described very well by the rep and I was treated with respect when I asked questions.
Insurer: Trupanion
By: customer
Terrible service and misleading…
Terrible service and misleading adverstisement, flyers all over the place stating immediate coverage no waiting period just to find that the fine print says otherwise. Overly priced for what you get. Many employers offer per insurance, I would look look there first or just stick to out of pocket. I cancelled the same day since “you can so within 30 days” but they still charged my account, apparently a different type of agent was supposed to call me to cancel but I’m still waiting on that call.
Insurer: Trupanion
By: Christian R
They raised the rate 23% after the…
They raised the rate 23% after the first year for a healthy puppy! Gross!! I spoke with a rep and was informed that if you put in claims, the rate goes up. We looked over mine and she agreed that the dental preventative (removed 11 teeth from a teacup poodle during her spay b/c she's so little and we don't want to put her to sleep for dental work regularly) contributed to the increase even though it was a one off. I asked her to have the underwriters review the notes more clearly and she said it's impossible. They will never review again (so human error means nothing to them). Don't use Fetch - with annual increases this high -won't be worth it in a few years. UPDATE Fetch did get in touch after a few days but it's been a colossal waste of time. I was told that they'd try to get the underwriters to review the policy (and look more closely at the notes as they'd incorrectly deemed my pet has conditions she does not) but couldn't promise anything and alas, they wouldn't review it. So Fetch doesn't take their errors into consideration. Fetch rebranded - they used to be called PETPLAN. Read those reviews to get a more accurate picture of the company, their integrity (lack of), and service before deciding on this company.
Insurer: Fetch Canada
By: Natalie Smith
Satisfied customer
Your website is good but required me to call to get somethings clarified. It was somewhat difficult for this 68 year old navigate. The person I got on the phone was great and able to answer my questions.
Insurer: ASPCA
By: Debra Steward
Terrible scam!
Terrible scam! I have 3 dogs and got it for all. Denied claims 🙄 100.00 back on a $300 bill how is that 80% The only thing that was easy was canceling however we will see if my payment still comes out. Scam don't be fooled!
Insurer: Fetch Canada
By: Kim Broderick
Wonderful professional experience from…
Wonderful professional experience from this company. Excellent and caring.
Insurer: ASPCA
By: Celena LoPriore