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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Referral rewards hoax
The service is good as far as coverage for my pet, but I referred 3 people and haven't received anything from them. I would advise whoever is considering the referral bonus to know that's a false advertisement. You will not receive one penny so just focus on the policy benefits.
Insurer: Trupanion
By: Darlene Victor Trendsetta
Affordable
I love how inexpensive for both of my babies and I'm able to afford the things I need for them
Insurer: Spot
By: Charisma Bullock
Helpful
Your representatives were very knowledgeable helpful & patient going over my claims so i could understand how this works, thank you so much for the customer service you provided to me! 🤗
Insurer: Spot
By: Pattie Spero
Amazing insurance company
Amazing insurance company, takes about 1-2 weeks for my claim to go through but once it does I get a pretty good chunk back :) will always use them!
Insurer: Spot
By: Angelena Beaudoin-luu
Efeectiveness
Great respond to claims. Great coverage.
Insurer: Spot
By: CYNTHIA PAYTON
Highly Recommend
We dont regret purchasing pet insurance. And Fetch hasnt let us down. We have a puppy that has been on and off sick as of recent and Fetch came through with the refunds after meeting our deductible. If not for Fetch im not sure we could afford our pets necessary care. Highly recommend
Insurer: Fetch
By: Elizabeth Fischer
Very quick and easy when it comes to…
Very quick and easy when it comes to uploading the vet bills. Fast process to get your money back and super affordable.
Insurer: Spot
By: Adriana Vazquez
They keep losing vet records and rarely pay claims
In two years I've only received a couple hundred dollars and this week they asked for all records again. For the third time. They keep acting like it's my first claim. They have every record that exists since I adopted the dog. Yet they keep asking for them over and over and over. And then they go back and say, oh yeah, mb we do. But what about all these blank months (you know, when the dog didn't need the vet)? What a waste of $75/month. A woman at the vet last week is getting covered by her insurance for a kidney transplant for a dog she just adopted a month ago. I wish I would have purchased her insurance
Insurer: Embrace
By: Vashka S
When your cat falls off the cat tree…
When your cat falls off the cat tree and breaks their wrist, you need the nice customer serve Representatives. Claims were paid quickly and correctly! Great experience to date. With more surgery to happen.
Insurer: Embrace
By: Stephen B
I Am Very Happy with Fetch!
This is the first time I have purchased pet insurance, so I did my research and found that Fetch had the most to offer.I have only been with them for 3 months, but they are certainly living up to their reputation! They have honoured every claim and sent the reimbursement right away. So far, I have only made use of the Wellness portion of my policy, but I have no doubt that when I make an Injury and Illness claim I will be equally as satisfied.
Insurer: Fetch Canada
By: Jackie Ward