154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 10, 2023

Good process

Your process for submitting claims and getting reimbursed has been very easy. Love my pet insurance!!!

Insurer: Spot

By: Deborah Dado

Verified December 10, 2023

Easy to use

Easy to use. This makes ten characters.

Insurer: Trupanion

By: Frances L.

December 10, 2023

I honestly can’t say enough great…

I honestly can’t say enough great things about Pets Best! Getting pet insurance for our pup has definitely been a great decision for us. I wish they coved rx food, but other than that we have been extremely happy!

Insurer: Pets Best

By: Melanie Luce

December 10, 2023

Very disappointed

The review process took much longer than promised. Ultimately, I was turned down for any reimbursement for various reasons. At the same time, I just received a renewal notice with a 30% increase in premiums. Very disappointed with insurance coverage right now. Will most likely shop around at this point in time.

Insurer: Pets Best

By: Unhappy

December 10, 2023

Newly Embraced Kitty

I'm new to pet insurance and checked out several companies. Endurance explained everything to me and answered my questions. My pet made her first vet visit 12/8 and the Endurance Team contacted me. I'm confident we're both in good hands.

Insurer: Embrace

By: MARY

Verified December 10, 2023

The standard

I submit my claim and I get an answer back fast, I don’t have to call or email repeatedly to get an answer, I appreciate the customer service, if that goes away I also will go away, Figo is not the only game in town but it is the best one for me, keep the standard high don’t be tempted to cut corners with us and we will stay and Figo can be that standard that other companies will follow, thank you

Insurer: Figo

By: Miguel

December 10, 2023

Embrace is an excellent PET INSURANCE I…

Embrace is an excellent PET INSURANCE I highly recommend them.

Insurer: Embrace

By: Debra Severa

Verified December 10, 2023

Ny residents only fir surgery

I went to my when my dog was a puppy in my and now no more .

Insurer: ASPCA

By: Janice Chisolm

December 10, 2023

Horrible! Crooks!

Don’t walk away from this company, RUN! Used to be easy and great now it’s like dealing with a horrific HMO. I’ve used trupanion for 10 years and now that my dog is 13 and I really need the insurance they are simply not there for me after raising my premiums almost 500% over the years. 1. Last year my dog was dizzy, falling down and not eating. I had to bring her to the vet a few times and run some tests until my vet properly diagnosed it as a severe inner ear infection. Trupanion denied all my claims due to “Pre-existing condition”. Her only pre-existing condition was she had a skin rash in the shelter as a puppy. They said that the ear infection was an allergy that is tied to the rash. EVEN THOUGH IT WAS SUCCESSFULLY TREATED WITH ANTIBIOTICS!!!! After many hours of calls and appeals I gave up! 2. My dog has a thyroid condition which requires blood testing once a year to adjust her medication. It has been covered for the past 10 years. Now they are denying claims stating “We need more information”. What more information do they need after 10 years. Again denials, phone calls back and forth with Trupanion and my vet. Asking vet for more and more info. And now putting me through their useless appeals process. Unbelievable!!! I’m stuck with them because my dog is a senior now. I would give 0 stars if I could!

Insurer: Trupanion

By: Jonathan Venegas

December 10, 2023

Very easy to use, shady math with coverage

The app and submitting claims are very easy, the company pays very quickly on claims as well, which is great. My only complaint which is more a frustration is the way this company does their math as it relates to coinsurance and deductible is different than any other type of insurance I’ve ever had and clearly favors Lemonade, not the consumer. Then again, insurance companies number one goal is to make money, not to pay it out, so no surprise.

Insurer: Lemonade

By: Rudy

Useful

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