154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2023

Exceptional Customer Service

Kelsey was exceptional in her customer service answering all my questions really well. She was also a great listener and showed good patience and empathy. An exceptional asset to Fetch she is! 5 star rating well deserved.

Insurer: Fetch

By: Daniel Donaldson

December 11, 2023

I lost my 1 year old Frenchie and had…

I lost my 1 year old Frenchie and had additional questions for fetch. I worked with Kelsy who was an absolute sweet heart. She went above and beyond to answer my questions and even gave additional information and benefits that was available to us during the loss of our furbaby. In today's time it's really hard to find good customer service but Fetch you have hired amazing individuals to represent your company. I was very pleased with my service today.

Insurer: Fetch

By: Ivory DeLeon

Verified December 11, 2023

What am I paying for?

So not only did the company significantly raise their prices, providing terrible excuses as to why, the first time we actually submitted a claim, that was a significant emergency for my dog, they practically didn't cover anything. I'm damn near paying for their highest coverage, only to not have nay of my dogs bil covered at all. Nearly $1200 bill and they covered $75.00 of it. With the ridiculous cost of the deductible fee and the significant increase to my monthly bill, I'm heavily considering canceling my account. I would honestly probably be saving money that way. If I could give no stars I would.

Insurer: Embrace

By: Michael Camilon

Verified December 11, 2023

Very fast and professional

Very fast and professional. Jordan was so pleasant and very helpful on the phone when I called. The app is so easy to use!

Insurer: ManyPets

By: customer

December 11, 2023

Covered dog's emergency visit and TPLO surgery due to injury/CCL tear

We are lucky we signed up for pumpkin. We talked about it for a while and never did and then decided to right before a trip and an annual checkup with the vet. That week, our dog went to jump on the bed and tore her right CCL and needed TPLO. Had to send pumpkin a million documents from her vet visits, but they covered it. Originally put it on carecredit and completed the claim process which took 7 weeks and then they paid the claim out within the week that they approved it. Unfortunately her left back leg CCL is completely torn now. Hoping they cover this one since it tore compensating for the right side. We have the unlimited plan.

Insurer: Pumpkin

By: Kortney

Useful
December 11, 2023

great

very great insurance

Insurer: Pets Best

By: domi

December 11, 2023

I strongly suggest looking at other pet…

I strongly suggest looking at other pet insurance this company does not explain their policy correctly our dog was completely healthy when I took out this policy he was diagnosed with heart worms months later while being on heart worm prevention they denied his claim for treatment don’t trust this company.

Insurer: Fetch

By: Roy B

Verified December 11, 2023

Fast no hassle refund

Fast no hassle refund

Insurer: Spot

By: Edward Northup

December 11, 2023

Easy to use and very quick

Easy to use and very quick

Insurer: Embrace

By: Mike

Verified December 11, 2023

You payed less than half of my claim.

You payed less than half of my claim. The total bill/claim was directly from the vet. I went in for one reason only. The only reason you got two stars was because of the first claim or I would have given you one.

Insurer: Spot

By: Cheryl Yohn

Compare top pet insurance providers plans.