154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 02, 2023

Terrible insurance don’t get it

It’s awful insurance. Do yourself a favor and avoid all the inconveniences of getting this insurance. It’s crap!

Insurer: Spot

By: Janette crystal

December 02, 2023

I have 2 pets with Fetch

I have 2 pets with Fetch. Your costs increased too much and I am told it is due to other claims in my state of Maryland. This is a standard statement and an excuse to increase costs on pet parents like me who have 2 dogs with chronic illnesses. In addition, your claim turn around take way too long. Lemonade pet insurance reimburses you within 24 hours. Hope you mention this to someone in an upper management position before you lose good pet parents. Also, your APP is terrible, glitches and letters written over letters so you cannot even read the page.

Insurer: Fetch

By: Gail Fowble

December 02, 2023

We're not happy with Embrace

We're not happy with Embrace. For several surgeries on our dog, Embrace refuses payment claiming the issue was based on allergies, a pre- existing condition. For the amount we ended up paying out of pocket (this years quote was over $225 a month) had we put the money aside each month, we would have had the money saved to pay for the surgeries. Pet insurance is NOT worth it.

Insurer: Embrace

By: Pamela Gillispie

Verified December 02, 2023

Great Company

Easy sign up process.i also like the fact that they pay vet directly.know one else does it.

Insurer: Trupanion

By: Mike Andino

Verified December 02, 2023

Don't cover routine visits

Don't cover routine visits

Insurer: Trupanion

By: customer

December 02, 2023

Unscrupulous Claims Department

I've had my policy for over 10 years. This is my second claim. My last claim 9 years ago was handled incredibly claim. My last claim was clearly handled deceitfully. My dog was taken in for a biopsy to have 2 mysterious polyps removed. Trupanion treated one as a treatment for Nexus and the other for Hamartoma so they could treat as two conditions, split the bill (so that $500 deductible could be deducted from both) and not pay me anything. There was no mention of either on the bill. Clearly, it's an attempt to avoid paying a modest sum of $330 on a $1000 bill (after deductible and co-pay) after I've paid them $1400 in premiums this year alone. If this is how they treat a small payment I would hate to see how they handle a bigger payment.

Insurer: Trupanion

By: Sammy Oh

December 02, 2023

It’s so easy to submit claims and get…

It’s so easy to submit claims and get reimbursed for the cost.

Insurer: Embrace

By: Michael D Kutella

Verified December 02, 2023

Excellent Service

Always responsive and prompt on payments. Like that you can choose your deductible amount and amount of coverage.

Insurer: Spot

By: Nancy Hungarland

Verified December 02, 2023

Everything is at your fingertips and I…

Everything is at your fingertips and I love that because of the app. So easy-to-use.

Insurer: Spot

By: Tianna Martinez

Verified December 02, 2023

Ieisha made my puppy purchase experience smooth…

Ieisha made my puppy experience smooth she helped me complete everything while explaining paperwork and insurance. I am so excited to me our fur baby!!!

Insurer: Prudent Pet

By: customer ToriO

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