154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
I RECOMMEND FETCH For a long time and lots of phone calls…
For a long time and lots of phone calls I was finally able to upload my invoice and vet notes through the app without an issue. There was some technological problem for some of us. Fetch, formally Petplan, took a year to fix it. I was still able to email my information during that time. The Fetch employees are always courteous and helpful. It takes about 2 weeks to get reimbursed but I like the 90% back after the $250 deductible. Now that everything is running smoothly, I would be confident in recommending Fetch.
Insurer: Fetch
By: Connie
Ginger
Hi, my name is Alex Fetch is the worst company ever insured my Animal with my six month old cat named Ginger passed away. Six months before that I took out insurance for my cat four months later I took my cat to the doctor and they told me she was have leukemia so they did whole bunch of tests. After that three weeks later she passed away I called insurance company I told them they told me they need all the documents which is I did, after that, they denied me and the reason why they denied me is because they told me I never took my cat to the vet before I told them before my cat was not sick so I think they found any reason not to pay back the bill that’s why that insurance company is the worst one I will never forget what you did to me on I read what the insurance company wrote back to me does not make no sense. You took my money for six months, then even once asked me to take her to the doctor and get her checked out or we gonna cancel your insurance know nobody said anything to me. It’s not about the money you guys have me going to the doctor faxing papers doing this we need this we need that for almost one month maybe more and in the end when I told you guys to cancel the policy, the Ginger passed away that’s when you asked me we need the report from the doctor before she gets sick. How come you’re not asked me that the first time. anyway, thank you very much to meet you guys the worst company I don’t know about everybody else.
Insurer: Fetch
By: Alex
Website is user-friendly
Website is user-friendly. I am kept notified every step of the claim submission approval process. Claims are processed/approved in a timely manner. Thank You
Insurer: Fetch
By: Barbara Sowell
Fast processing of a claim- friendly…
Fast processing of a claim- friendly staff on the phone- would recommend-
Insurer: Spot
By: JOSEPH MAIER
I've never been physically assaulted, but...
I've never been physically assaulted, but that's what it feels like when Pets Best bumps our premium by 45% in one year -- for no reason other than enriching the C-suite. May Elizabeth Warren style regulation / consumer protection return to us soon.
Insurer: Pets Best
By: Jeff F
My claim was processed lightening fast!
My claim was processed lightening fast!
Insurer: Embrace
By: Amanda Packard
I’ve had no problem at all with…
I’ve had no problem at all with receiving any of my claims. They’re great. Without them I don’t know where I would be. They’ve helped me so much with the issue going on with my cat. Thank you fetch. ❤️
Insurer: Fetch Canada
By: Jerin Evans
I could never have afforded the high medical bills without Fetch
I have had Fetch Pet Insurance since they took over Rosie's previous insurance. Rosie is 14 year old golden retriever mix with two autoimmune diseases, ITP and Lupus. Last year she was diagnosed with lung cancer and a few months after her surgery she was diagnosed with diabetes. I am retired, and with all these ongoing medical issues I could never have afforded the major medical bills for the care she needs. She has a surgeon, oncologist, and internal medical specialists. Fetch has been there helping to cover her bills all the way, She is on chemo and regular visits for her diabetes and these visits can really add up. She is doing great and I know it is because of the ability to give her the best of care with the help of her insurance. I would highly recommend Fetch Pet Insurance.
Insurer: Fetch
By: Dana B.
Great Company.
Every agent I've had to speak with has been very helpful. Every claim I've submitted has been taken care in a timely fashion as well. We love Fetch!
Insurer: Fetch Canada
By: kls90
Life saver, literally!!!
Pets Best has given me time with my pets while they are sick and that is just priceless. How can anyone afford to take time off of work to care for a sick baby while paying expensive vet bills? Most people can’t. Pets Best allows me to focus on my babies and to care for them with the best of my ability including being there for them when they need me the most. God Bless this wonderful company for helping pet owners be able to help their babies without financial stress added to an already stressful situation an illness with our babies can put on them and us. Thank you Pets Best for being there for my babies and for helping so many others too. I refer you to everyone I see with a dog, even strangers. I could save a life referring you. Bless you 🙏🏻❤️
Insurer: Pets Best
By: Ann