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My dog had a major emergency surgery for foreign body ingestion. The total vet bill was $4700. As soon as I submitted my claim, the Embrace claim staff pretty much stayed in touch with me everyday to let me know if they need any more information. It turned out we needed to have my dog's prior medical history record from the vet (up to one year before the policy start date). This is a standard requirement by Embrace that I just did not get to it when I signed up. As soon as they got the information, my $4700 claim was processed the next day with no questions asked. It was so fast and so hassel free that it really blew my mind. I will definitely go around and tell everyone about Embrace. I am so glad I have my pet covered by Embrace. There are other cheaper policies out there. But nothing beats a quick claim processing! And I actually shopped around a lot before I signed up with Embrace. Given the amount of coverage, flexibility of choosing your plan based on your need, and now I know how quickly they process claims, I would say Embrace is the best. VPI probably is the worst ! Thank you Embrace for saving my dog's life!

Aloha! When I started shopping around for pet insurance for my 2 kids, I checked every company out there. I talked to several people about the pet insurance they had and got several referals. However, after I spent a great deal of time reading the 'fine' print on all the contracts and all the options. I also spent time reading all the reviews other people had with their pet insurance companies, those really helped. I researched for weeks and weeks. When I settled on Healthy Paws, I felt I had chosen the best company. My experience with the staff at Healthy Paws has been top-notch. When I made a claim on my daughter, they responded right away. No matter what time it was. I live in Hawaii and when I called to leave them a message because it was after hours, someone actually answered the phone and she remembered me from my emails! That's customer service!!! Even after my daughter's surgery, they emailed me just to check up on my baby girl. I've told everyone that I know who has pets about Healthy Paws and how great the company is. They are prompt with communications and reimbursements. Its the best pet insurance company on the market! Wish I was close enough to stop in and bring them treats!!! Mahalo Healthy Paws!

I compared different insurance coverages and determined that Healthy Paws offered exactly what I needed. Bailey,my dog, came down with acute gastritis after eating chicken treats that the FDA warned the public about. I filed a claim with Healthy Paws and was impressed how easy and efficient the transactions were handled. Everything was done as promised. I was received my check in no time. I have already recommended Healthy Paws to my relatives and friends. Now, I'll gladly recommend Healthy Paws to everyone who is looking for the best care for their pet.

Embrace has the best service, they get back to you quickly when they receive your claims, keep you posted on what is happening and explain everything to you when you have questions in a quick and friendly manner. I used another pet insurance before so I can compare the two and I have been so impressed with the staff of Embrace. I always get a quick response to my emails. Fast and friendly service.

My Mom and I are extremely happy with all the help we have gotten for our little 13 pound dog that has had multiple problems this year. Service was very prompt and fair. The entire staff is incredibly compassionate about animals, and offers kind correspondence at all times..... I don't know what we would have done without this financial help...

1st time using/inquiring pet insurance online. found positive & great reviews going back many,many years compared with other insurers. I believe I chose the right company. I'm looking forward for more excellent service.

Very pleased with the ease of using this policy! This was the first time I had to use it, and it was much easier than I thought it would be.

I was very satisfied with the insurance reimbursement for my 12 year old lhasa apso. The claim form was very easy to complete and I was very pleased with the turn around time.

My very exuberant American Bulldog has never incurred expenses anywhere near our deductible. He got tapeworms once, & the claim was processed very quickly & efficiently. My only complaint with this company is that they never seem to be available by phone; they seem to always be closed.

Embrace is the third pet insurance I've tried and I have to say I have been very happy with their services thus far. They are in constant communication with you from the minute you sign up and getting my first check from them was hassle free and fast. Their policies are clear and there are no hidden exceptions.