224,908+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,908 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,410 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 13, 2023

I have been using Nationwide Pet Insurance for Years!

I have been using Nationwide Pet Insurance for many years. I started using it because my company provides a discount however even without the discount I would have still stayed with Nationwide because: they care, it is easy to submit a claim, the different plans fit within my pets needs, the customer representatives are TOP NOTCH, the cost is exceptional for the types of plans, the claims are reviewed and actioned on within a very reasonable amount of time and the payout process is so seamless!!!!!!!!!! I wouldn't use anyone else!!!!!!!

Insurer: Nationwide

By: Patrice Jacobson

March 13, 2023

Terrible customer service

when i chatted with Danielle on 2/2/2023 i request for a follow up to be sure my personal card info that was used for refunds and payments be removed from the profile. she never followed up. Customer service is vague and useless. i am concerned about fraud or this company gets hacked i should have the right to removed my card information. this is just one example of multiple requests i have done with this company by phone or chat. each reach rep says it will take 7 days and i will get a follow up and they never follow up. your company does not need my card information anymore and i should have the right to have it removed. i can only suggest whoever reads this that they know how difficult it is to get anyone to follow up with a simple request. i will never do business with this company again

Insurer: Fetch

By: Sal

March 13, 2023

It was very easy to understand what is…

It was very easy to understand what is covered and what is not. It was very clear

Insurer: Pumpkin

By: customer

March 13, 2023

Best cost for full coverage, fast claim submission

I am very pleased with MetLife. I have full coverage for my boxer pup. Through all my research MetLife was the only company that allows you to add preventative care for no additional charge. It’s been great using MetLife and the easy use app they provide to make claims a breeze.

Insurer: MetLife

By: Ryan

Useful
March 13, 2023

Pet & Pet Parent Friendly Insurance

I have found the folks at ASPCA Pet Insurance to be polite, helpful, and prompt in my dealings with them. Their coverage options are good. I have been very satisfied with their coverage and service, and I recommend them to other pet parents.

Insurer: ASPCA

By: Steve

Useful
March 13, 2023

The claims process was atrocious

The claims process was atrocious. There are several public (i.e. Google) reviews stating the same. I submitted a claim on 5/31/2022. It was closed at least 3 times with the explanation medical records had not been submitted. I appealed each time and submitted records each time, along with my initial claim filing. It would take no less than 2-3 mos between filing and receiving any communication regarding outcome. I initiated every follow up with inquiries regarding status. My vet became frustrated with them due the multiple and duplications of requests for the same information. So after approximately 9 mos my claim was denied....again. I cancelled the policy within 24 hours of being notified.

Insurer: Pets Best

By: Kendall Oxendine

Verified March 13, 2023

owner

Trupanian was responsive on the phone and quick to review, reimburse or pre-qualify when possible. I couldn't write anything but positive things about this company. I was so impressed I bought the stock!

Insurer: Trupanion

By: shawn

Useful
March 13, 2023

Claims processed quickly

I am surprised at how quickly MetLife claims are processed. This has been a very good experience.

Insurer: MetLife

By: Maria

Useful
March 13, 2023

Best Pet Insurance Around

I have been a customer of Pets Best for a few years now and I love them. They are very quick to process claims and their explanation of benefits on the claim is great whether I am being reimbursed or not. Their phone customer service is excellent and they always answer all of my questions. It is nice to be able to choose my deductible and copay and the multi-pet discount is a plus. I highly recommend Pets Best for your pet insurance needs.

Insurer: Pets Best

By: Rennette Flores

March 13, 2023

Ares

This is the first time having pet insurance even after having many dogs as members of our familey MetLife has been a blessing to work with we have had Ares since he was 8 wks. old he will be 9 months 03/24/2023 and has had many vet visits that ins. claims were filed within 2wks. we were reimbursed from MetLife also they were very easy to file claims with

Insurer: MetLife

By: Bruce

Useful

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