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AKC Pet Insurance representative
AKC Pet Insurance representative, Jessica, was knowledgeable, expedient and highly professional in providing support to me today. I have had AKC Pet Insurance for two of my dogs for several years now and have consistently been impressed. Highly recommend.
Insurer: AKC
By: Bowie’s / Devin’s mom
Overrated - difficult to use
I've had an issue with Fetch pet insurance with literally every interaction I've had with them. When submitting a claim for my dog they misread the dog's birthday and the date of the exam and kept insisting the claim was ineligible, and I had to contact them several different times to get it corrected and finally covered. They also randomly lost all of my pet's medical records. So frustrating.
Insurer: Fetch
By: Meaghan
Beware
Beware: Had high hopes for Pumpkin and thought I did enough research, however the fine print will always get you in the end, that's how these companies survive. Two things to beware of before you might choose this insurance: 1) If you pay for 'preventive care', their package for things like vaccines, wellness exams, parasite meds, etc.. there is mostly ZERO benefit, it is simply giving them the money first and then they pay it out back to you, so they can make interest on your money. It is not Insurance of any kind, if you use the amount you paid for you're done, if you cancel you will owe the money back to them, if you didn't use it and you cancel, well they keep it anyway. Clever!! Now it does say on the screen it isn't insurance however it is pitched like an add on of sorts as you're setting up your insurance... would you like to add preventive care for $10 (or whatever) a month? Sure... later to find out it is completely worthless...the refunds it states you get is your OWN money! 2) Any vaccines that you think are covered or eligible, well if they're two doses, like Lepto for instance, 1 vaccine given in two parts 10 days apart, well to them that's two vaccines so they won't cover the 2nd dose. Ask a vet if this is still one vaccine, of course it is. 3) If you call and question anything, well that's when the rudeness starts, condescending phone techs.. I had one ask me personal questions about what vaccines I have and then hang up on me. Disappointing I had high hopes for them, but everything so far has been misleading, i'd hate to see what it is like for major payouts.
Insurer: Pumpkin
By: AC
Claim support service
Completely frustrated with the claim support service.
Insurer: Embrace
By: Evandro
I have had this pet insurance for over…
I have had this pet insurance for over 4 years and the customer service is great. I called today and the customer service was awesome.
Insurer: Fetch
By: Teresa
I called to seek information about how… to reduce my annual premium.
I called to seek information about how to reduce my annual premium and received very helpful advice, which I was able to act upon. Thank you for being so patient with me and taking the time to help me understand my options.
Insurer: Fetch
By: Robert Hunt
Fantastic support
I submitted several claims at once for a series of visits during a week period for treatment for my dog. Not only were the claims approve in 12 hrs (not 5-10 bus days) they had the money in my account in 48hrs. Exceptional service that was greatly appreciated during a very difficult time!
Insurer: Embrace
By: Michele
Bunch of d$&n crooks
Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!
Insurer: MetLife
By: Franchesa
Complete Peace of Mind
I've had Embrace Pet Insurance for my dog since I rescued her 9 years ago. The customer service is second to none and they make submitting and tracking a claim so easy. I have complete peace of mind knowing my pet is insured by Embrace.
Insurer: Embrace
By: Heather C.
Super easy to get a quote and make a…
Super easy to get a quote and make a decision on coverage.
Insurer: Pumpkin
By: Sandra