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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Your system is a little
Your system is a little hard for older people had to ask a freind to help.you we’re quick to work on the claim.
Insurer: Spot
By: Guest
Your system is a little
Your system is a little hard for older people had to ask a freind to help.you we’re quick to work on the claim.
Insurer: Spot
By: Guest
Very Quick Completion on Claim
I filed a claim with Embrace for my cat’s most recent visit to the vet. Just over $800 for hospitalization, x-rays, and some other diagnostics—she’s unfortunately had two previous surgeries for foreign body obstructions and we were worried she might need another. Embrace sent an email immediately after the claim was filed advising that it may be up to 30 days for the claim to process since it was the first claim ever, but less than 48 hours later the claim was processed and paid into my account. Every communication with Embrace has been clear and easily understandable and they have fully explained what is covered and any possible exclusions based on pre-existing conditions and other previous illnesses/incidents. I am already very impressed with Embrace’s service and am very glad I decided to sign up with them for pet insurance.
Insurer: Embrace
By: Olivia Renna
Easy to submit and get paid
They make it very easy to submit claims and are easy to communicate with if you have any questions. Payment takes about a month or so, but they pay as they promise.
Insurer: Pets Best
By: Julie
Embrace more than an expense is an…
Embrace more than an expense is an investment. My claims have been resolved in a timely and so far in a favorable manner. If you have pets you should get embrace.
Insurer: Embrace
By: ILEANA
I got friendly service
I got friendly service! They were very knowledgeable and patient! Answered all my questions and resolved any problems I might have!
Insurer: Spot
By: Leamon Kelley
Pets Best is NOT BEST
We pay for Wellness and check ups. We submit our invoices and they are never covered. Pets Best is NOT BEST! Avoid them if you can.
Insurer: Pets Best
By: Dgoldfe
Easy to use
Haven’t used Figo yet but love knowing I have it
Insurer: Figo
By: Raelyne
Excellent Customer Service
We have had insurance through Pets Plus Us for the last 10 years. They have been kind, friendly and supportive throughout the duration. Our Doxie Bull and Chow Chow German Shepherd mixes came to us with several health issues and injuries. Pets Plus Us covered their claims fairly and promptly. We lost our Doxie Bull in July and our Chow mix last week. This has been a very difficult time for our family. The team at Pets Plus Us have been kind and supportive in our loss. Thank you so much. I would highly recommend them to anyone looking for insurance for their fur baby.
Insurer: Pets Plus Us
By: Sarah
Big Price Increase this Year
I would give Pets Best a 5 star review for their first five years of coverage. Their claim submission process is easy and they quickly paid like they said they would. I recommended them all the time. In the first five years I only had one small increase in price, but this year I got hit with a 45% premium increase.That was a bit disheartening and makes me wonder if I’ll be able to keep it long term. Otherwise, a great product.
Insurer: Pets Best
By: Sherree