223,308+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,308 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim
The customer service was excellent but the reimbursement was slow
Insurer: MetLife
By: Nancy
WEBSITE CURRENTLY NON EXISTING
Phone No answer Website Non existing App. Cannot get through?? What is Going on!!
Insurer: ASPCA
By: Tania
Best decision ever!
I was very leery about Pet Insurance when I first started looking into it. Now, I am so glad that my fur babies have protection in case something happens or even as they age.
Insurer: MetLife
By: Tina
Great company
I have nothing to say but good things to say. This company is a pleasure to deal with. I had one issue about a claim and it was resolved easily and quickly. Everyone I have spoken to has been helpful and very nice
Insurer: Trupanion
By: Helene
Do not use this company
Please do your due diligence and look at other sites for reviews. The BBB rating is a good one. This company does not have a claims department you can talk to. When you file a claim you will most likely be denied. I called multiple times and was told by representatives they would document and pass on to the claims center. I uploaded all medical records, called a few times to ensure they had everything. And was told I was good to go. They denied all my claims related to the same surgery, stating "after multiple attempts they were unable to obtain medical records."
Insurer: Pets Best
By: HELGA LEITE EVORA
I can not recommend Trupanion enough
If only human insurance were 1/2 as good as Trupanion the world would be a much better place. Trupanion has unmatched customer service (I'm talking about at midnight they will answer the phone with a warm knowledgable person on the other end), are extremely effecient, and fairly fairly priced. You should never have to wait and worry and panic about whether or not to save your babies life- with Trupanion you never will. I've had their services for over 10 years now and they are consistent, ethical, reliable, and compassionate. **Don't bother with any other company. Trupanion is the most widely utilized for a reason.** Yes, they maybe are $10-20 more per month than their competitors but trust me there is a reason. In times of death or illness or injury the last thing you need is to be waiting weeks on end for pre-approvals or re-imbursement and you certainly don't want to be on hold for hours either- with Trupanion you don't have to worry about any of that! Knowing a company like Trupanion exists gives me renewed faith in humanity. After 10 years of working with them I can say that wholeheartedly.
Insurer: Trupanion
By: Melodie
Healthy Paws insurance is totally…
Healthy Paws insurance is totally awesome and affordable!! Without a question I have no regrets in being a member of Healthy Paws! They totally care and lookout for us and my fur baby!! Thank you for a peace of mind!!
Insurer: Healthy Paws
By: Micky Dyer
We have had Healthy Paws Pet Insurance…
We have had Healthy Paws Pet Insurance for both of our dogs since they were puppies and we couldn't be more satisfied with the customer service, fairness and reliability of coverage and ease of claim filing. Our older dog has just had his second major surgery for torn ACLs. Watching your dog - and your savings account! - suffer is agony. Healthy Paws made the process easier by providing quick claims submission through their app and reimbursement by direct deposit into my bank account. I have never had to contact Healthy Paws to inquire about the status of a claim or appeal a denial. The process has always been smooth, quick and transparent. I could not recommend this company more highly. (almost makes me want to get another dog!!!)
Insurer: Healthy Paws
By: Cynthia Desmond
Waste of Money
I have been paying for this insurance for 4 years now and recently submitted several claims for my dog. I reached my $500 deductible, was reimbursed $21 for one claim and then my next claim was denied because they said it isn’t covered, but would be applied to the deductible I already met. What a complete waste of money. Do yourself a favor and set aside monthly what your premium would be in case of emergency. That will serve you MUCH better than this ridiculousness. .
Insurer: Pets Best
By: Narine
You got your money but I didn't get in…
You got your money but I didn't get in do uments or cards to show that I have inance.
Insurer: Spot
By: Regina Boone