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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service people are excellent.
Customer service people are excellent. Sometimes the claims process is a little tricky if you don’t have the paperwork uploaded in exactly the right place, but overall, I’m pleased I got this for my dogs.
Insurer: Spot
By: Donna in Maine
Great customer service
Great customer service, and the plans are very understandable
Insurer: Spot
By: Josephine
Amazing insurance!
Amazing insurance!, highly recommended. I have a French bulldog who suffered some injuries this year and Spot reimbursed 90% directly back to my bank account within a week of filing a claim!
Insurer: Spot
By: Daniel
Super easy straightforward process!
Super easy straightforward process!
Insurer: Spot
By: Katherine Scharfstein
We’ve been a client for 8 yrs
We’ve been a client for 8 yrs. We’ve recently added a second dog. Very happy with the plan and selected coverage. The monthly fees are reasonable for the coverage we receive.
Insurer: ASPCA
By: David Gromos
Filing was easy and the response was…
Filing was easy and the response was very fast, even over the holidays
Insurer: Spot
By: Mary Nelson
My vet recommended your company after I…
My vet recommended your company after I had several problems with the last company I was with for my puppy’s insurance. You deal directly with my vet instead of going through me since they have Lily’s records unless I am out of town and have an emergency situation with my dachshund. No hassle with your company about a claim like the last company bc you go directly to my vet. Thank you
Insurer: Trupanion
By: Joan McDonald
Great customer service fast refund…
Great customer service fast refund direct deposit recommended 👍
Insurer: Spot
By: Luis C Ayala
I rated them great for now
I rated them great for now. I just open this policy and it was easy to compare the options and prices. It was easy to enroll.
Insurer: ASPCA
By: Gloria Moore
No hassles but…
No hassles in being reimbursed as coverage is pretty much comprehensive minus routine treatments. Reimbursement, however, takes an average of 3-4 weeks, which is a long wait time. My only other gripe is once you’re locked into an annual spending limit, you can’t increase it. I don’t think that’s fair considering I’m a loyal client for last 5 years paying a total of $321 per month between two senior dogs (yes, that’s my monthly payment- monthly rate increases each year).
Insurer: ASPCA
By: Molly’s mom