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At first I really appreciated the…
At first I really appreciated the reasonable monthly price for insurance. However, it has become clear that the terms of the coverage were misleading. There have been many thing I thought would be covered that I am not getting reimbursed for.
Insurer: Figo
By: customer
My claim experience was great
My claim experience was great. It was easy to submit my claim and we received prompt and easily understood response. Claim was processed accurately
Insurer: Embrace
By: Bianca Maldonado
Stay far away from Trupanion…
Terrible experience this year with Trupanion! After reading the below reviewer’s mass removal experience I realized that not all customers will be treated equally. My dog had surgery to remove several masses earlier this year. Even the kind that can turn into cancer as my vet warned. I assumed this would be covered. Wrong! They only covered $240.69 out of an over $2,000 surgery. Less than my deductible! They applied the deductible to each and every mass separately for one single surgery! That is pretty underhanded if you ask me. They were not cosmetic, they were medically necessary. One was affecting my dogs vision. Some were infected or removed as prevention for further growth and infection. When we called the representative was extremely rude and he even argued with us. It was traumatizing to me as I was trying to tend to my healing dog. And now they are raising the rate by a large amount for next year. I cannot warn people enough to shop else ware and stay far away from Trupanion. I will forever warn people of this. As your dog ages the premiums become unaffordable and they will argue with you as to why services are not covered. Even life saving ones.
Insurer: Trupanion
By: Laura
The quick response.
The quick response. The good insurance
Insurer: Spot
By: Moshe Ben Shahar
They pay swiftly
We’ve had multiple claims for Roxy based on congestive heart failure, Lyme disease, etc and embrace has paid swiftly on every claim.
Insurer: Embrace
By: Jessenia Coppola
First Time With Pet Insurance
This is my first time with pet insurance and Embrace is the absolute BEST pet insurance out there. They have super kind representatives and they are very quick in paying back claims. I have 4 cats and It's not too expensive which makes it even better. I would highly recommend this pet insurance to anyone!
Insurer: Embrace
By: Tiffany Glass
Second Time Around
This is my second time as a Trupanion member. I cannot say enough about how professional and caring you have been to both me and my pets. Thank you for all you do.
Insurer: Trupanion
By: ClairePaquette
I have been a customer for quite a few…
I have been a customer for quite a few years. They are easy to file a claim & quite easy to pay. Good company to work with.
Insurer: Pets Best
By: Toby
They won’t cover medicine
It’s pretty ridiculous you won’t take care of medicine. It is an actual cost of any pet to get better. I spent $770 for a year and I feel like this is pretty scammy.
Insurer: Spot
By: Conner