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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I really like how the app and website…
I really like how the app and website are really easy to navigate and how easy it is to submit claims.
Insurer: Figo
By: Phillip-Orem,UT
Great customer service and throughly…
Great customer service and throughly answered questions
Insurer: Prudent Pet
By: Brande Spencer
Nationwide is the only exotic pet…
Nationwide is the only exotic pet insurance in the US and I am grateful for them. It allows me to offer all available treatment to my pet rabbit Rose for her arthritis and give me peace of mind for my rabbit Koa.
Insurer: Nationwide
By: Sui Nieh
I haven’t get the first app for luna
I haven’t get the first app for luna And I don’t know where to go , or what card I need for her app?
Insurer: ASPCA
By: Nancy Carrillo
New Policy
I haven't had to use this policy as it doesn't become effective until 03/31/23. So far I have received the policy and that's it.
Insurer: Pumpkin
By: Steve Wilson
It seems to have what we need at the…
It seems to have what we need at the price we can afford.
Insurer: ASPCA
By: Mark
Do it for them.
App is easy to use and also available via desktop. Every review of our wellness exam bills has gone smoothly and quickly, with the money in my account in less than a week. The peace of mind I have with Figo has been massive - after having two prior pets pass from cancer (and the bills I have to deal with afterwards) I won't go without it.
Insurer: Figo
By: Cara
Pumpkin Pet Insurance is very well… structured
Pumpkin Pet Insurance is very well structured and an excellent pet insurance company. They have come through consistently. Their representatives are highly knowledgeable, and qualified to answer my questions.I think Pumpkin Pet Insurance is a terrific company.
Insurer: Pumpkin
By: Joanna D
Overall good, minus this claim setback
I would say, I really do like have the pet insurance so far they covered pretty much everything. However I will say I was beyond frustrated with a claim I had for my dog and they tried to tell me it was pre existing condition from 2021, when if you read his records his issue in 2023 was 100 percent not related in any way shape or form. They denied covered of the claim, and constantly asked for records when they already had them. I work in vet field. His condition was new and not pre existing I found it really obvious that they did not through his records carefully enough. It felt like a 2 to 3 month battle of going back and forth meanwhile waiting for my dog who is limping and in pain to wait to proceed with medical treatment due to the wait on this claim I made. I felt as is they were trying to get out of his claim by comparing it to something he had in 2015. Then when I argued they said it was not considered pre existing in an email, then stated that it was. Little inconsistent overall I am pleased I just found this particular situation very frustrating.
Insurer: Embrace
By: Gina
Customer service
Even though they had all necessary information they still denied my claim. I had to call them and let them know that they had everything and to please review the claim. They did and I was paid. The fact that I had to call them for this was unnecessary.
Insurer: Embrace
By: Consumer