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So far, great!
So far, Spot has been fast and efficient in responding to claims I filed for my dog that was just diagnosed with Inflammatory Bowel Disease. Thank you Spot! I will relay your efficiency to my many dog owner friends. Keep up the good work and please don’t disappoint and raise my policy rates now that I have filed claims for her veterinary bills.
Insurer: Spot
By: Sheryl
Great Service
I have had to file 2 claims. They were both very easy to do online and very fast response time. Would definitely recommend this pet insurance!
Insurer: Lemonade
By: Jessica
Best insurance company EVER
Best insurance company I have ever dealt with for ANYTHING. Processed and paid claims promptly and without ridiculous denials. It is because I have Trupanion that I'm able to give my dog the appropriate medical care now, without having to panic about the cost. I'm SO grateful that I'm able to focus on managing her disease instead of arguing with an insurance company.
Insurer: Trupanion
By: Nicole M
Surgery relief in a snap for my 12 year fur baby
My active border collie mix had a large ACL tear and could not put any weight on his hind leg. We wanted to make sure his golden years were the best possible and that was not going to happen if he continued hobbling around so we opted to move forward with his ACL surgery. Trupanion was fantastic and immediately responded once our vet submitted the claim. I could not have asked for a better response or outcome on their part. I will continue insuring my pets with them for years to come so I can continue having peace of mind when it comes to the treatment needs of my dogs.
Insurer: Trupanion
By: Anna Laura
Great customer service!
Great customer service!
Insurer: Trupanion
By: customer
Scammy, policies are written to avoid claims
Failure to meet policy; had cardiac consult which included a diagnostic test but was declined because the vet invoice did not reference "diagnostic" but vet exam notes provided detailed explanation and diagnostic testing results...in detail. Company also rejected claim for a diagnostic for flea infection and they claimed it was not covered when their own policy explicitly states only pest diseases or related matters are not covered. A test for a pest disease is not a pest disease or related matter. Clear contractual language is either too difficult for them or they purposefully write their contracts in such a way as to challenge claims without recourse. Avoid Figo pet insurance.
Insurer: Figo
By: Matthew Bleeker
Information clear.
Information clear. Easy registration and sign up. Wish insurance offered discount program for preventive care on flea, tick and heartworm medications, etc. Maybe something like GoodRx or Singlecare but for pets..
Insurer: ASPCA
By: VW
Best investment I could have made when…
Best investment I could have made when I got my new puppy last year. The wellness plan addition was worth every penny!
Insurer: Spot
By: Rebecca Duffy
Great service
Customer service is great. Submitting claims is easy and reimbursements have been made as promised.
Insurer: MetLife
By: Julie
Easy to submit claims
Easy to submit claims. Lots of options for coverage
Insurer: Figo
By: Florence