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I had a concern about an email I…
I had a concern about an email I received after putting my Simba's policy in effect. Patty addressed my concerns and answered my questions quickly and professional. She was also very kind and courteous! Such a great experience!
Insurer: Trupanion
By: Dominique Carver
Lifesaving Support and Exceptional Care from Pet Plus Us
As a pet parent, nothing is more terrifying than facing a medical emergency with your beloved companion. This was my reality when Thunder, my 11-month-old Golden Retriever, needed urgent medical attention. During this harrowing time, Pet Plus Us stood as a beacon of hope and support. Surgery Assistance: The most significant challenge was Thunder's surgery, which cost $7,727.36. In this overwhelming situation, Pet Plus Us provided a substantial coverage of $6,954.62. This financial support was not just a relief; it was a lifesaver. X-Ray Coverage: For an X-ray that cost $228.90, Pet Plus Us covered $206.01. Every penny covered in such times is a burden lifted. Handling Previous Conditions: They had previously assisted with a skin condition, efficiently handling the costs post a $100 deductible. Their consistent support is commendable. The financial aspect, though crucial, pales in comparison to the emotional support they provided. On December 1st, as I was racing against time to get Thunder to the hospital, I called Pet Plus Us minutes before closing. A representative stayed on the line with me until all financial discussions with the hospital’s care coordinator were settled. This gesture of staying beyond working hours to assist a worried pet owner exemplifies their exceptional customer service. My gratitude towards Pet Plus Us is immense. Their coverage goes beyond transactions; it's about compassion and understanding the bond we share with our pets. They have not only provided financial support but have also given me peace of mind, ensuring that I can focus on what matters most - Thunder’s health and well-being. To any pet owner seeking a dependable and empathetic insurance partner, I wholeheartedly recommend Pet Plus Us. They are not just an insurance company; they are a partner in your pet's health journey.
Healthy Paws has been a lifesaver
Healthy Paws has been a lifesaver. We recused our 6 year old dog at 10 weeks old. He was a strong healthy pup. Unfortunately, over the last few years he has experienced some medical problems that have been costly to treat. Having pet insurance, it was never a worry for us and our pocket book. The app is easy to use, and I’ve always been reimbursed in a timely manner. .
Insurer: Healthy Paws
By: Stacey CW
Emergency Spinal Surgery
On New Year's Day, my 2/12 year old chiweenie woke up, unable to use his hind legs. It turned out he herniated a disc and needed emergency spinal surgery. Three days after the surgery I submitted my invoice and within a week, they had reimbursed me at 80%, which allowed me to pay the credit card off immediately and made it so I don't have to cancel my upcoming wedding in order to pay for the surgery. I highly recommend Healthy Paws for anyone looking to insure their pet. Their claims and reimbursement process are seamless, easy, and stress free, which was incredible, considering the stress I was experiencing at home with my recovering dog.
Insurer: Healthy Paws
By: A. West
Nothing I am unimpressed
Nothing I am unimpressed. As usual you take my money easily but I have to jump thru hoops to file a claim
Insurer: ASPCA
By: Pet owner
Pets Best is best
Pets Best is just that, THE BEST! I filed a claim when my dog hurt her paw. The claim was processed within 24 hours. No hassle. I highly recommend them. ⭐️⭐️⭐️⭐️⭐️
Insurer: Pets Best
By: Kerry Downing Kokoamoe
Great Stuff
You cover a lot a lot and at better rates. Customer service is like it should be done.
Insurer: Pets Best
By: Len Brown
This claim was processed the quickest…
This claim was processed the quickest of all the prior claims.
Insurer: ASPCA
By: Arthur Early
Claim
the ease of placing the claim and the speed of the response.
Insurer: Pets Best
By: Simon