209,784+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Pet insurance has been awesome!
MetLife Pet insurance has been accommodating to all my fur child's needs, and very efficient in getting 80% of my payments back to me ASAP.
Insurer: MetLife
By: Jessica Hernandez
Very easy to process claim
Very easy to process claim. Friendly, quick process
Insurer: MetLife
By: Diana Paruginog
Extremely satisfied
The coverage is great, the app is very easy to use submitting claims, and you are prompt in processing claims.
Insurer: MetLife
By: Steven A.
Very happy with Met Life Pet Insurance
Very happy with Met Life Pet Insurance. Quick turnaround when submitting a claim.
Insurer: MetLife
By: lelupori
Never had any negative feedback in…
Never had any negative feedback in terms of claim submittals, approvals or reimbursements. Always helpful and friendly staff
Insurer: MetLife
By: Glenn
it was very helpful
it was very helpful
Insurer: MetLife
By: ashlie williams
Quick
Quick, and no questions asked after we gave all are paper, they were great
Insurer: MetLife
By: customer
Very fast and simple claims process
Very fast and simple claims process. Service was as advertised.
Insurer: Fetch
By: Bill Parsons
Thank goodness for Pumpkin
Pumpkin has been an absolute lifesaver for us! They reimburse quickly for all visits/medications to treat non-preexisting conditions, without putting up any barriers. One time a claim was rejected due to a mistake on how it was inputted by the vet’s office on the invoice, but when I called and spoke to someone with Pumpkin, they followed up on it and called me back to let me know what I needed to do on my end when resubmitting it. Everyone I’ve spoken to there has been nothing but kind and helpful and it never takes long to reach someone. The yearly rate increase is very minimal to none, which is amazing, considering what I’ve heard about rate increases with other insurance companies. When I count my blessings, Pumpkin is one of them!
Insurer: Pumpkin
By: Olivia
Put the money you would pay petsbest monthly into a savings acct instead
This company takes weeks to process even the most basic claims, has no problem increasing your premium even after denying most claims over the course, and engages in one of the oldest scumbag business practices in the book. If you submit a claim in December, they will wait to process it until January, so the amount you paid in December will be counted towards your annual deductible for the new year instead of them covering it in the year the claim happened when your deductible has already been paid. Generally avoid this company. Take the $100 a month you would give this company, put it in a savings account, and let it collect over the course of your pets life.