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These guys are just out of line with…
These guys are just out of line with their rate increases. I’m very understanding to rates raising to cover inflation costs however, I’ve been with them since 2020 when my premiums were $74 and now they just got raised to $125. The one claim I had to submit they covered $4.50 of. Again, I get increases as every other company in the world does the same however, all other company’s will do the standard 3-5%. These guys just hit me for over 20% in one shot. Unbelievable and just not right. To say the least I’ll be looking for another company.
Insurer: Trupanion
By: Matt slippoy
Claims continously denied
Pretty much seems like everything I submit is denied. Very frustrating when I'm spending $1200 a year.
Insurer: Pets Best
By: angie Quaranta
Seems like they are ready to take your…
Seems like they are ready to take your money, but slow to respond... Pumpkin was way more responsive ( within 24 hours of submitting a claim ).. All mine are pending. Possible like all insurance, not worth it..
Insurer: ASPCA
By: Donald
I got you for my new puppy because when…
I got you for my new puppy because when Boomer had his cancer you guys are great with paying his bills so I got the new puppy after he passed away
Insurer: Trupanion
By: Marie lippincott
I am currently shopping for pet…
I am currently shopping for pet insurance. I have not decided on any company yet. As I have been reading the reviews I have noticed alot of cookie cutter responses from said insurer to the customers which have found it to b a bad experience paying Embrace for policies. These are hard working Americans who are just trying to love their pets properly and for a company to steal these people's money taking advantage of the love they have for members of the family is despicable. It almost sounds like alot of the "reviews" that are favorable are AI produced. Shame on you!!!! We hope you slide down a pole of razors into a pool of alcohol. We hope it hurts when you poop.
Insurer: Embrace
By: Jeremiah Harvan
Ease of submitting claims.
Ease of submitting claims.
Insurer: Embrace
By: Mary Jane Anderson
Always great, fast service
It is stressful enough when your pup is sick, but ASPCA takes the concern out of submitting claims by the very user friendly website. They also reply with the final review and decision on your claim quickly. They are always fair which takes the financial stress out of the process as well.
super easy and quick refund
super easy and quick refund
Insurer: Spot
By: Phoebe Oakes
I had a problem submitting a claim
I had a problem submitting a claim, and it told me to call. I called and they said to leave a message and they would get back to me. They did not. And it’s not the first time where they’ve asked you to leave a message and they don’t call you back. Submitting claims is confusing and it doesn’t give you full information. I received a reply on this site about calling them. I called. I got put on hold for at least 10 minutes so I hung up. I called back. I got an explanation on my benefits however, I did not get an explanation as to why no one ever calls back. The excuse was there was a holiday. That was only one of the four days. I have another call into them right now to speak to a supervisor. They need to make changes to their customer service.
Insurer: Figo
By: Unhappy