223,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot is amazing!
Spot is amazing!! They respond so quick and are so helpful! I feel so good know my sweet 2 year old pup is protected by Spot. We have struggled with a lot of issues and vet visits and Spot has helped so much with it all!
Insurer: Spot
By: Cameron Gilley
What went wrong? Fetch is NOT Paying 1 PENNY
What went wrong? Fetch is NOT paying 1 penny of any of my claim after submitting the vet/s documents and past visits, I paid for in the last years. Deceiving claims.
Insurer: Fetch
By: Debra Stotts
YOU ARE SCAM!
I wish I could give you a -100, you guys are absolute SCAM, you charge people monthly n cover NOTHING! You try your best to decline every and each claim, and relate them to wellness, pre condition and any other imaginary reason just not to pay a peny, it doesn’t matter if the client and their vet give you hundreds of reasons why this is not a pre existing or wellness related issue, you will put all your effort not to pay, cause that’s the way you make money! I paid for almost two years and every time I claimed, you rejected after making me chase you for months! This business “ Petplan or Fetchpet“ is FRAUD and needs to be reported and closed down!
Insurer: Fetch Canada
By: Bahar
Best Cat Support
Fu , simple and effective I'm glad I went with many pets!
Insurer: ManyPets
By: customer
Was with nationwide
Was with nationwide, now with pumpkin because if more comprehensive coverage.
Insurer: Pumpkin
By: NICOLE
The policy and or claim process is Frustrating.
I don't see how this company has gotten any 5 star ratings. I went through them because of being a USAA member and i received crazy good discounts. But like another client said they drag and draw out paperwork to the point it is frustrating. I've been a member for close to a year and half and between hearing, that issue is connected to a preexisting condition, you have not met your deductible amount, and oh that is part of our wellness plan. I have a wellness plan already why do i need another. All i wanted covered were my pups meds. As another customer stated don't be fooled by the low rates. I've faithfully made my payments every month on time and they drag their feet when it's time to pay. I would go somewhere else. I could keep going but what's the point, this is not the company you'd want to go through. God forbid your fur baby get's extremely sick and you need to get a quick reimbursement, it's NOT going to happen! Why USAA would align themselves with them is a mystery, because they definitely don't take care of their members.
Insurer: Embrace
By: Vince Anderson
H.P. dropped policy stating my pet died. She is alive and well'!
We maintained a policy with Healthy Paws for our do, for almost 7 years, even though their monthly premium had almost doubled in that time. They suddenly dropped that coverage and sent me a sympathy card, postmarked Feb 21, 2023, stating that she died. Our dog is alive and well!!! On 2/27/2023 I called Healthy Paws and spoke to a representative. She created a case number 13591649 to investigate this matter. Having heard nothing from Healthy Paws for 10 days, I called again today, 3/8/2023. Both persons that I spoke to stated that the cancellation was Healthy Paws mistake, and this matter was being “processed”. Neither could give me a time frame in which this matter would be resolved. Beware of this company.
Insurer: Healthy Paws
By: Red Sanders
This is an amazing pet health insurance…
This is an amazing pet health insurance company! It is very easy to submit claims, they get reviewed promptly, and payment comes quickly! I wish human health insurance was like this!
Insurer: Pets Best
By: Raya Thoma
Annual maximum is horribly low
Annual maximum is horribly low for a lot of treatments/categories. I feel like I’m being robbed. Just got my EOB for an annual check up for my dog and less than half was covered.
Insurer: Pets Best
By: Amanda Pereira
Dental surgery
Healthy Paws insurance paid for a much needed dental surgery on my one year old Boston Terrier. He had 26 impacted adult teeth removed that presented with dentigerous cysts- a condition covered by our policy. Thankfully 80% of the costs associated with this life altering procedure were reimbursed and that allowed us to focus on comforting our little guy- not the money. Very grateful for good coverage and expedient claim approval.
Insurer: Healthy Paws
By: Jo